Game will not install.

Discus and support Game will not install. in XBoX Games and Apps to solve the problem; Ok so I have just a regular copy of the game and when I put it in my xbox one it makes all sorts of noises like its trying to read the disc but nothing... Discussion in 'XBoX Games and Apps' started by Stitchpunk1, Mar 18, 2017.

  1. Stitchpunk1
    Stitchpunk1 Guest

    Game will not install.


    Ok so I have just a regular copy of the game and when I put it in my xbox one it makes all sorts of noises like its trying to read the disc but nothing happens. Anyone else having this issue or know a fix?

    :)
     
    Stitchpunk1, Mar 18, 2017
    #1
  2. BigB EC
    BigB EC Guest
    Games will not install

    Downloading/installing or is it on a disc? The new update has caused slow connections and they offered this forums.xbox.com/.../1813386.aspx as a workaround. Not sure if it will help. Also link only works or those in the preview I think so if it does not
    work sorry.
     
    BigB EC, Mar 18, 2017
    #2
  3. XBF Paul M
    XBF Paul M Guest
    GAME WILL NOT INSTALL.

    Hiya!

    Paul from the Xbox Forums Team here to assist, it looks like you are trying to install Call of Duty Black ops 4. It would seem that while installing the game you are getting the error code 0x80070005. I understand how frustrating it can be to not be able
    to play the game, so what I recommend we do is a Soft Factory reset. Please be advised that when performing a Soft factory reset it will ask you to re-download your profile so please make sure you have the correct information to download the profile. To do
    the
    Soft Factory Reset     please follow the steps listed. Choose the option that says keep my games and apps. I hope this information helps resolve the issue, please let us know how it goes.

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Mar 18, 2017
    #3
  4. XBF Chris J Win User

    Installing a game and it stops installing

    Hello Megan,

    Thank you for keeping us updated. Is this game a digital download, or a disc game? If it is a disc game, the disc could be faulty if used. Let us know this detail and we will do our best to help you out.

    I would also test out your console to see if it is capable of completing downloads. Cancel the download for the cars game. You can then try downloading a demo, or a free game like fortnite.
  5. SpiralOut46and2 Win User

    Installing a game and it stops installing

    Curious, how long have you let it sit at 40%? I've had games do this occassionally, and I'll see it sitting still when downloading and not progressing. I've honestly just left it and did something else, and came back later (maybe a half hour) and then
    it would be moving a little again. I'm not sure if maybe the specific file it's downloading at that time might be larger or how it works, but I've done that before. I would let it sit for a little bit and see if it moves, but if it's not moving after 30-60
    minutes then yes try more troubleshooting. Good luck!
  6. meganRussell1 Win User

    Installing a game and it stops installing

    It has a notification come up saying installation has stopped.
  7. M3tal Daz3 Win User

    Installing a game and it stops installing

  8. SourDinosaur4 Win User

    Not installing the Game

    Hello BluesyOregon4,

    Although you have stated that you have already redeemed the code, I would just like to make sure you are doing it on the right account first, then, if you are, please go to https://redeem.microsoft.com/ and type
    in the code, from there it will tell you if the code is valid or not and you can proceed on to redeeming it. I am really sorry that this is being more complicated then it should be for you! I hope you have a great rest of your week!

    Dearest Regards,

    Xbox Ambassador -
Thema:

Game will not install.

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