Game was taken away from me

Discus and support Game was taken away from me in XBoX Games and Apps to solve the problem; I had recently pre-ordered Call of Duty: Cold War and played it for about a week before it was taken away from me. I logged into my xbox last night and... Discussion in 'XBoX Games and Apps' started by CursedWaffle, Nov 20, 2020.

  1. CursedWaffle
    CursedWaffle Guest

    Game was taken away from me


    I had recently pre-ordered Call of Duty: Cold War and played it for about a week before it was taken away from me. I logged into my xbox last night and got a message from xbox saying that I would have to repurchase the game because apparently I never purchased
    it in the first place. Now I don't have the funds to pay for it again because I spent it on Cold War. Is there anyway I could get the game back for free or just get my money back?

    :)
     
    CursedWaffle, Nov 20, 2020
    #1
  2. MalcolmAllen1 Win User

    Game was taken away from me

    This just happened to me 3 days ago. What they told me is that when I pre-ordered, they did not charge me. Now that the game is out, they have taken up to a week or two to complete all of the charges for everyone's account. In my case by then, the money
    I had in my account had gone to other purchases, so when Microsoft billed my card, it was declined due to a lack of funds.

    I now have the game, though now a different problem, lol. It never ends does it?
  3. AliciaRedditt Win User

    Game was taken away from me

    The same happened to my son. This is Xbox's fault and they need to fix it. I can see why he likes PS better.
  4. Francia J. Win User

    Minecraft for Windows Taken away from me

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Just a friendly reminder though that if you were able to obtain the game through game pass, you will be needing to keep your subscription or purchase the game.
  5. smileskybird Win User

    Crimson Map Pack taken away from me!!!

    Microsoft made a boo-boo. The Crimson Map pack wasn't suppose to be free. I downloaded it early December. It said 0 Microsoft Points. It didn't say Trial or Demo in the title. I checked my Account's Download History. There it says the Crimson Map Pack but
    it doesn't say Crimson Map Pack Trial or Crimson Map Pack Demo. And Halo 4 says I need to download the pack. Just buy it if you want to. What TangentialShark said above.
  6. IgotTSondabrain Win User

    Crimson Map Pack taken away from me!!!

    or you could have forked over the money to pay for the map pass. sigh. no one ever follows the logic that buying the LE edition which had the pass in it already or buying the pass itself made the maps a little cheaper. buying them all separately as they
    come out will cost more than the map pass did. 'nuff said
Thema:

Game was taken away from me

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