Game Update Download Issue

DangerousFoil · Nov 21, 2014

Hey everybody I am having a issue with my game updates downloading. I work a lot during the week, so the weekend is when I do most of my gaming. I started up Halo : MCC and it said it had a update. The screen continued to say that Halo had a update after
a few minutes it told me that something went wrong and to try again later. I tried multiple times and even plugged my xbox into the router with a ethernet cable. (thinking it was a wifi issue) Still the same result. I did the "check network" option and it
said that I was all good. I power cycled as well to clear the cache and still nothing. So I gave up and decided to play Shadow of Mordor, sadly the same events took place, so my question is, is anyone else having a similar issue and if so does anyone have
a solution?

:)

Aldojags · Nov 21, 2014

Game updates question

Yeh I have this issue too, I have it set to download updates etc, but I always need to update my games and OS etc.

btrips · Nov 21, 2014

Game updates question

Is it plugged in to a surge protector and/or are you game sharing with anyone?Click to expand...
Click to expand...

I'm not having an issue with updates downloading, but I am game sharing with someone. Does that have potential effects on the updates?

DJKrome-7B70B6A7-B794-4749-91F7-AFB82CA76689 · Nov 21, 2014

I'm having the same issue. I'm getting Installation Stopped errors for Far Cry 4, GTA V and Assassins Creed

Spicyotaku

Hi!

Sorry to hear you're having problems but let us see if we can help. After checking a few pages, i think i may have found 2 possible solutions for you. It's a little bit of reading but if it works, it works.

First possible solution is found here:
http://support.xbox.com/en-GB/xbox-360/system-updates/system-update-help

That is from the official trouble shooting pages. There is some good stuff there and if you try following every option, chances are your issue will be resolved.

Second is a post within these forums by Xbox Support. Some of it is the same but there are one or two additional solutions you could try. The link is

http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/153327.aspx

Now if none of that helps you, please come back and let us know. Someone, either myself or another, will try and look in to the issue further for you

DJKrome-7B70B6A7-B79

I'm having the same issue. I'm getting Installation Stopped errors for Far Cry 4, GTA V and Assassins Creed

Adamski707

Found the issue! There was an update to this game queued in the 'Downloads and Updates' section of the Microsoft Store. I think the update was stuck there in limbo, as I'd uninstalled the game. Downloading the update now - and now it shows up as downloading
in the Xbox app.

Thanks for the help guys!

Mister Quimby

Hey there Korandas!

Sorry to hear about the download issues! This issue was previously being investigated and has since been resolved. If you are continuing to experience download issues, please go ahead and create a new thread. Be sure to include the details of the issue as
well as any troubleshooting steps that you have tried. Thanks in advance!

DENAz666

Are you guys a part of the preview program by chance? As we've been having some issues with the latest update it seems.

If you are, please make sure to post your problems in the Preview Support forums:

forums.xbox.com/.../default.aspx

@Wnt sum candy, if you are not in the preview program, please let us know and we'll do our best to give you some suggestion on figuring out the problem

Game Update Download Issue