Game uninstalling itself ! Why ???

big ted008 · Mar 22, 2016

downloaded a game over the weekend period then started playing it Sunday and Monday night, logged into live today and it says game needed an update, game ran through its update and when I opened it to play game it disappeared. Went into my games and apps
tab and game no longer there.... Having to reinstall again ? Anyone have the same problem or know how I could fix it ? Really frustrating as going to have to leave overnight to redownload !!!!

:)

radarrider34 · Mar 22, 2016

Xbox One uninstalling 4 games itself.

I did a full reset to factory after full power cycle. What is odd though, I only had one game no mans sky uninstalled at first. Most definitely on the external drive. Reinstalled. No problems until next day. All but a few uninstalled. Including apps.
Did full power cycle no change. Full shutdown. Switched the USB drive to opposite port. Had another usb flash drive on there and switched it simultaneously. Reboot and it shows drive and all games installed. Play no mans sky. I think drive unmoumted again.
Uninstalled just the ones on drive. Removed drive to my PC. Did not recognize drive on usb3. Mounted it off a usb2 port but no partition data. Wd drive utility passed all but deep scan. Erased, then repartition and attempted format. Three times. Fail.

HyperVenom523 · Mar 22, 2016

Xbox One uninstalling 4 games itself.

I did a reset on the console and got it fixed now

maxen · Mar 22, 2016

Hello Big Ted,

There was an issue today with purchasing content on Xbox Live which appears to be fixed now, but it could have caused this to happen. It's unfortunate timing but shouldn't happen again.

In the unlikely event that this ever repeats itself, let us know and we can try to troubleshoot.

maxen

Hello Big Ted,

There was an issue today with purchasing content on Xbox Live which appears to be fixed now, but it could have caused this to happen. It's unfortunate timing but shouldn't happen again.

In the unlikely event that this ever repeats itself, let us know and we can try to troubleshoot.

Onyx Is Here

Sorry to hear it. If an update was required for the game and was refused then the game would have been deleted. If you have to redownload the game I would recommend setting it to download and either set your console to Instant On (you can turn the console
off and it will continue to download in the background) or leave your console on overnight to download the game. It should download faster this way as it will have more internet bandwidth when no one else is using the net.

XBF Paul M

Hiya!

Paul from the Xbox Forums Team here to assist, it looks like the game Forza Horizon 4 is having some installation issues. What I recommend doing is stopping the installation, then deleting the content download by uninstalling it. Once uninstalled proceed
to re-install the game. If you don't want to start over another thing to try is to

Perform a Power Cycle. Let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!

AquarrzSudnnym

"why does it do that?"

"because i cancelled an update"

It stops corruption, all updates have a beginning and a ending; look up checksum for more information.

Basically, the update has to have network packets that confirm the conclusion of the packaged software. If this confirmation is not met, it should zero, as a safety measure, to prevent corruption or intrusion.

Mossbergg

My game also got uninstalled. I did cancel the update on the game and after it disappeared, why does it do that? that is the dumbest thing i have ever seen, a game deleting itself from playing because i cancelled an update on it because i wanted to update
another game first. My internet is very bad so now i cant play the uninstalled game for a while because its 90gb download for no reason at all. great console

Game uninstalling itself ! Why ???