game UNINSTALLED ITSELF

kipd · Dec 2, 2019

Well like the title say i have the hard copy of the game VAMPYR

got it played it finished it moved on

recently decided to play it again so i put the disc in then get a pop up

to play this game i have to install it

when i go into memory i find out the game has been uninstalled and my 3 saves with it so i lost every thing so as you can tell im not very happy with xbox right now

i didnt have it fully updated theres two updates to do if i want to play this game online i just want to find out if i install these updates am i going to turn my xbox on later and find out my saves are DELETED by xbox when it uninstalled my game HOW DO
I PREVENT THIS FROM happening again ive already lost THREE SAVES im not playing this game again just to find out nope the xbox uninstalled the game and the saves with it.

also NO ONE goes near my xbox so its not someone uninstalling this game with out me knowing im the only one who touches my xbox

its xbox that has uninstalled my game hence deleted my 3 saves so ive lost everything

anyone know how to PREVENT XBOX from deleting my game off the hard drive again.

:)

Onyx Is Here

Sorry to hear it. If an update was required for the game and was refused then the game would have been deleted. If you have to redownload the game I would recommend setting it to download and either set your console to Instant On (you can turn the console
off and it will continue to download in the background) or leave your console on overnight to download the game. It should download faster this way as it will have more internet bandwidth when no one else is using the net.

XBF Paul M

Hiya!

Paul from the Xbox Forums Team here to assist, it looks like the game Forza Horizon 4 is having some installation issues. What I recommend doing is stopping the installation, then deleting the content download by uninstalling it. Once uninstalled proceed
to re-install the game. If you don't want to start over another thing to try is to

Perform a Power Cycle. Let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!

AquarrzSudnnym

"why does it do that?"

"because i cancelled an update"

It stops corruption, all updates have a beginning and a ending; look up checksum for more information.

Basically, the update has to have network packets that confirm the conclusion of the packaged software. If this confirmation is not met, it should zero, as a safety measure, to prevent corruption or intrusion.

Mossbergg

My game also got uninstalled. I did cancel the update on the game and after it disappeared, why does it do that? that is the dumbest thing i have ever seen, a game deleting itself from playing because i cancelled an update on it because i wanted to update
another game first. My internet is very bad so now i cant play the uninstalled game for a while because its 90gb download for no reason at all. great console

schnurren

Hello XxThePatriot,

The save data should be on the cloud (for this game I think it is linked on EA servers, so you shouldn't lose any progress).

If the game is not appearing on your profile, try to "purchase" it again from the Microsoft Store on your Xbox One to see if it lets you redownload it.

In case that is not possible, please go to this link and contact Microsoft directly : https://beta.support.xbox.com/contact-us

schnurrer

game UNINSTALLED ITSELF