Game trial affecting me playing on disc

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please make sure that the trial for the game is not installed on your Xbox by following the steps below:

1. Highlight the game.

2. Go to games and add-ons.

3. Check all add-ons and uninstall the free trial if visible.

Thank you for the update. If that's the case, we may need to reset the console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Yeah, I've checked. Trial doesn't show on there.

I see. Yes, disc games needs the disc to launch the game else it appears as a trial/demo. Since it doesn't affect your gaming, there's nothing to worry about. That looks like something that will fixed with a future update.

Having the same issue except I'm trying to purchase the game digitally but it won't give me the option to. I only get install trial, then play trial. I've played from a disc version before and I'm past the level cap so the game prompts me every time to purchase
the full version, but again all I get is the option to play trial when I enter the Xbox games store.