Game stuck "installing" in Microsoft Store Windows 11

Discus and support Game stuck "installing" in Microsoft Store Windows 11 in XBoX Games and Apps to solve the problem; Tried to install Forza Horizon 5 on my new PC through the Microsoft Store and the game is stuck on "installing". I've restarted the app, repaired it,... Discussion in 'XBoX Games and Apps' started by Maxx Vozzelli, Jan 29, 2025 at 12:54 PM.

  1. Game stuck "installing" in Microsoft Store Windows 11


    Tried to install Forza Horizon 5 on my new PC through the Microsoft Store and the game is stuck on "installing". I've restarted the app, repaired it, restarted the PC, deleted the file for the game, and still, nothing. It being stuck installing with no options in the app to cancel or pause the install is causing other games id like to download to be stuck on "pending". It is taking priority over all other games and being a real pain. Photo for clarification linked. Thank you.

    :)
     
    Maxx Vozzelli, Jan 29, 2025 at 12:54 PM
    #1
  2. SammyVS Win User

    Flight simulator will not launch with Win 11

    My bad. In Windows 11 open the Microsoft Store and in the lower left side click on library and then on "get updates"

    If you look for the game in the Microsoft Store app, doesn't it give you the option to install the game?
  3. Hasan Jovian Win User

    Forza horizon 5 stuck on preparing on game pass pc.

    Yes I'm playing on pc, latest update installed for Windows 11. Just gets stuck in queue.
  4. David Wirsching Win User

    Windows 11 Xbox game pass app tells me i need to install xbox game pass services and then fails when i attempt to install.

    Hello Ryan N, My name is David. I am an independent advisor, happy to help you today.

    If you're experiencing issues with installing the Xbox Game Pass app on Windows 11 and encountering errors when attempting to install the Xbox Game Pass services, here are a few troubleshooting steps you can try:

    Check for Windows updates: Ensure that your Windows 11 operating system is up to date. Microsoft frequently releases updates that include bug fixes and improvements. To check for updates, go to Settings > Windows Update and click on "Check for updates."

    Clear Windows Store cache: Sometimes, issues with the Windows Store cache can interfere with app installations. You can try clearing the Windows Store cache by following these steps:

    1. Press the Windows key + R to open the Run dialog box.
    2. Type "wsreset.exe" (without quotes) and press Enter.
    3. The Microsoft Store will open, and the cache will be cleared. Try installing the Xbox Game Pass app again.

    Reset the Microsoft Store: If clearing the cache doesn't resolve the issue, you can try resetting the Microsoft Store with the following steps:

    1. Open the Settings app and go to Apps > Apps & features.
    2. Scroll down and locate the Microsoft Store entry.
    3. Click on the Microsoft Store entry and select "Advanced options."
    4. Scroll down and click on the "Reset" button.
    5. Restart your computer and try installing the Xbox Game Pass app again.

    Check Windows Store and Xbox app permissions: Make sure that you have the necessary permissions to install apps and access the Microsoft Store. Go to Settings > Privacy > App permissions, and ensure that the necessary permissions are enabled for Windows Store and Xbox app.

    Run the Windows Store Apps troubleshooter: Windows 11 includes a built-in troubleshooter for resolving issues with Windows Store apps. You can try running the troubleshooter to identify and fix any potential problems. To access the troubleshooter, go to Settings > System > Troubleshoot > Additional troubleshooters. Look for "Windows Store Apps" and run the troubleshooter.

    Best regards.
  5. Fabio André Ramos R Win User

    Trying to install xbox app in windows 11 - getting error code 0x80070003

    After an update, the microsoft gaming service was not foud, even when i installed it again (even unistalling it and reinstalling it via micorsoft store). Xbox app wouldn't even find the install location for apps. This happened after i restored the windows 11 instalation.
  6. Teskiiiii Win User

    Xbox app on PC not showing library, cannot install new games

    Hey Ron, still running into issues. My windows 11 appears to be up to date, microsoft store had no updates, logging in and out of the xbox app didn't change anything and the microsoft store wouldn't install a game from the game pass, instead the button greys out and no download begins
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Game stuck "installing" in Microsoft Store Windows 11

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