game stuck in xbox live installer

Discus and support game stuck in xbox live installer in XBoX Games and Apps to solve the problem; Tried to install No Man Sky on PC. But now its not installing and i cant get it to stop. Says down loading but its not progressing.... Discussion in 'XBoX Games and Apps' started by WildPainKiller, Sep 4, 2023.

  1. game stuck in xbox live installer


    Tried to install No Man Sky on PC. But now its not installing and i cant get it to stop. Says down loading but its not progressing.

    :)
     
    WildPainKiller, Sep 4, 2023
    #1
  2. Kathy A. Win User

    game stuck in xbox live installer

    Good day!



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
  3. Kathy A. Win User

    game stuck in xbox live installer

    Hello,

    Thank you for posting in Microsoft Community.

    We understand that you're having trouble installing No Man's Sky on your PC. Let us check on this together and sort this out in timely manner for you to get back to gaming.

    There are possible reasons why you are having issues installing a game and since you have determine it has something to do with Xbox live installer, let us check on this further. Please provide us answers to the following questions:

    1. May we ask if you have issues installing game/app from Microsoft Store?
    2. Please post a screenshot of the issue and conceal your personal information like gamertag, full name and email address.
    3. May we ask if this Xbox live installer is part of an error you are seeing?
    4. Do you have antivirus, antimalware, VPN, firewall, proxy and PC Optimizer (or something like game accelerator) installed in your PC?
    5. Can we ask if your PC is Windows 10 or 11? Is this connected to a domain and work/school device?

    Here are some steps you can try for this issue:



    1. Check your internet connection: Make sure that your internet connection is stable and strong enough to download the game. You can try resetting your router or modem to see if that helps.

    2. Restart the installation: Close the Xbox Live installer and restart the installation process. If the game is still stuck, try restarting your PC and then restarting the installation.

    3. Clear the cache: Clear the cache of the Xbox Live installer by going to Settings > Apps > Apps & features > Xbox Live installer > Advanced options > Reset.

    4. Check for updates: Make sure that your PC is up to date with the latest Windows updates. You can check for updates by going to Settings > Update & Security > Windows Update.



    If none of these steps work, let us know.

    Sincerely,



    Microsoft Community Moderator
  4. D1L4912 Win User

    Fifa 16 installation stuck

    Same problem but with the standard edition. Haven't played any yet, stuck on 13%. Tried resetting Xbox, uninstalling, changing game, installing with Internet off, still stuck.
  5. ElectroFlying Win User

    Games Stuck Installing

    If these games are on disc then I suggest HDTV cleaner spritzed onto a microfiber cloth and gently clean the disc and try installing again. DO NOT USE ALCOHOL on blu rays as it can cloud the disc enough so the laser will not reflect back and render the disc
    useless.

    If no joy and/or games were a digital purchase call support.
  6. UnitedGolem28 Win User

    Games Stuck Installing

    I tried installing to the xbox and it still wouldn't work. After leaving the xbox shutdown and unplugged for a few hours Batman had finally disappeared so I was able to install that again and this time it worked. Forza still won't work, I tried deleting
    all the accounts off the xbox and then power cycling and installing with no accounts and still no luck. I guess I'm going to have to contact support, thanks for the help though.
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game stuck in xbox live installer

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