Game streaming app: Once landed on dashboard, Xbox controller buttons does not work. Only...

Did he change the in game control configuration, or did he go into the Xbox Accessories app?

when you say "the handkontrolls doesn't work" do you mean the controller is not working at all, or, for example does pressing the 'A' button does not have the intended in game action?

Does the controller work normally on the dashboard and in the guide and other games?

Press the start button on the controller when you have the app open but your on the dashboard at the same time ...you will have the option to quit the app or game. But only works when your on the dashboard.

The controller is part of the streaming application

You can use the Xbox app as a controller to control dashboard functions, but not games

I have the same issue,but only with controllers that I updated to firmware 1.1.2228.0 (and this issue only exists on xbox dashboard or sub-navigation (ie settings, notifications). Once within games or apps it works fine.

My one controller in firmware 1.1.279.0 works fine.

Thanks for the reply, but none of these are the issue I'm having. My controller works totally fine, unless I have a game running. Then only the home button responds. Maybe it's an issue with the games (but all the ones I have?).

Example: Controller is working completely fine. I launch Battlefield 4. No button on the controller now works. I hit the home button. I return to the dashboard and the controller once again works fine.