Game sound cutting out with adapter

Dalton140 · Mar 19, 2014

Using turtle beaches px22. Every 3 second the game sound cuts out. I have no game sound for about 5 seconds (yeah I counted), then it come back...for 3 seconds, and cuts out again. During the time there's no game sound, I can still hear game or party chat
clearly.

Controller was updated, I've disconnected and reconnected everything, but it solved nothing. Anyone else having this issue, is there a fix?

:)

ARNLD BRNSchwgr · Mar 19, 2014

Sound Cutting Out

Picked up the game yesterday. With the servers going down for a couple hours I was only able to play for about 2 hrs but I was pleasantly surprised at the improvements I saw compared to the BETA.

I do have some sort of sound issue though. I know some games I play the sound will cut out here and there, usually it’s not too distracting because it doesn’t happen too much. But on Battlefield 3 it happens quite often. I’d say once a minute or ever other
minute. On the BETA the sound would completely cut out for like half the match sporadically. I didn’t experience that last night but the sound did cut out for a split second, it was always really quick and then came right back but it is distracting.

khemical · Mar 19, 2014

Sound Cutting Out

Not good, that happened a lot during the beta but you would have hoped they had fixed it for release.

Bobaaganoosh · Mar 19, 2014

Mine does that too, but I have the Turtle Beach XO 4s. Mine cuts out for like less than a second sometimes.

Dalton140 · Oct 31, 2018

I fixed it. Stupid mistake on my part. I didn't think it mattered where I plugged in the usb for power, but apparently it does. I'd had it plugged into the side of the tv, obviously the tv threw off some interference. Common sense now that I think about
it. I plugged the usb into the side of the xb1 and it no longer cuts out. They're fine.

Bobaaganoosh

Mine does that too, but I have the Turtle Beach XO 4s. Mine cuts out for like less than a second sometimes.

Dalton140

I fixed it. Stupid mistake on my part. I didn't think it mattered where I plugged in the usb for power, but apparently it does. I'd had it plugged into the side of the tv, obviously the tv threw off some interference. Common sense now that I think about
it. I plugged the usb into the side of the xb1 and it no longer cuts out. They're fine.

AdamC2702

I have the same issue but only with warzone, every other game works perfectly well. The sound constantly cuts out and it isnt playable as it has sound for 2 seconds, then no sound for 2 seconds, and so on. I also have the xbox wireless adapter and have tried switching off bluetooth when using it but that made the sound cut out completely. Tried using them while connected with a wire but that didnt fix the issue either.

MudArcade

IM having this issue and its extremely annoying! I have the official xbox one stereo headset adapter, Turtle Beach XO Four headset adapter and the Turtle Beach XO Seven Headset adapter and they all do the same thing! It will have minor cutting out at 1st
and then when actual game audio starts it gets an annoying loop of static. Sometimes the sound completely cuts out. I have to remove the adapter from the controller and it fixes it for maybe a few minutes, but its back. Anyone got a fix for this? I hate NOT
using a gaming headset to play my games. MICROSOFT PLEASE FIX THIS!

HeroASS

I have the same issue but only with warzone, every other game works perfectly well. The sound constantly cuts out and it isnt playable as it has sound for 2 seconds, then no sound for 2 seconds, and so on. I also have the xbox wireless adapter and have tried switching off bluetooth when using it but that made the sound cut out completely. Tried using them while connected with a wire but that didnt fix the issue either.

and now it works ? i have the same problem

Game sound cutting out with adapter