Game Sharing Issue

Ronit1993 · Apr 22, 2017

I am sharing my games with one of my friend. He has set my account as "My home Xbox" in his console and I have set his account as "My Home xbox" in my console.

Everything was working fine, we were able to play each other's Digital games, untill few days back, when I was no longer able to access my friend's digital games.

I am getting an error like "Sign in with the profile used to purchase, or buy a copy at xbox store"

PS:- My friend is able to access my games but I am unable to.

:)

Syura · Apr 22, 2017

Game sharing issue

I own both GTA and Destiny, he doesn't own them. He already set his Xbox as my home Xbox as well.

starbuck10000 · Apr 22, 2017

Game sharing issue.

First you dont have to read me the "riot act" as I said I KNOW its against policy hence while I brought it up. I will post it again what I already said the first post "Microsoft has a policy for people not to share their passwords/email for security."

I have been an ambassador myself.

Second that page you brought up is about setting up your home xbox which has always been a sharing feature of the Xbox one. My wife has always signed into my console to test if she likes a game before she buys it on her own console.

What it sounds like to me is the OP is talking about two separate consoles. Hence the "violation" I already mentioned.

QUOTE "He tried signing into my account, only for the same thing to happen."

Mister Maka · Apr 26, 2017

Heya Mockingurasslol!

It sounds like your friend may have set a different Xbox One as their home console. I would check in with them to see if they recently downloaded their profile to a different Xbox One. If so, he would need to set your Xbox One as his home console once more.

AO180 · Nov 1, 2018

Hello!

Change your password immediately. Your account may only have one "Home Xbox." Sharing digital games like that may violate the terms of service; you are not allowed to share digital games in such a way.

If your account is logged in to his console so that he may play your digital games, and then you try to log in, it won't work. Even if you have it downloaded from a game disc, the disc acts as the license. I would remove your friends profile from your Xbox,
and remove yours from his, and start from scratch. Never, ever, ever set another Xbox as your home console if it isn't, especially if it is for the sole purpose of sharing games when you're not physically there. Good luck my friend!

Smwutches

You can only access games he actually purchases on his account. You can't access games he's sharing from other people.

AmuricanPatriot

home Xbox set as there's because I'm not sure who could have it Is there a way u can reset the people who have it set as there's?

As far as I know doing a full factory reset (so without keeping games and apps installed) will also remove any home Xbox associations, like mentioned on this link:

https://support.xbox.com/en-CA/xbox-one/console/reset-console-to-factory-defaults

As seen in this snippet from that link:

Reset and remove everything. This option resets the console to

factory settings. All user data, including accounts, saved games,

settings, home Xbox associations, and all games and apps will be

deleted. You should use this option when selling or gifting the console

to someone else. You should only use this option as a last resort in

some troubleshooting cases.

Side note to prevent any miscommunication: Keep in mind that sharing account credentials and Transferring licenses to your console from an account that you didn’t create is a violation of the Code of Conduct like mentioned here: https://enforcement.xbox.com/en-us/home/staysafe#topic6

Sharing account credentials isn't required to set up or use the Home console feature. You also can't transfer licenses on the Xbox One.

WPAK

home Xbox set as there's because I'm not sure who could have it Is there a way u can reset the people who have it set as there's?

As far as I know doing a full factory reset (so without keeping games and apps installed) will also remove any home Xbox associations, like mentioned on this link:

https://support.xbox.com/en-CA/xbox-one/console/reset-console-to-factory-defaults

As seen in this snippet from that link:

Reset and remove everything. This option resets the console to

factory settings. All user data, including accounts, saved games,

settings, home Xbox associations, and all games and apps will be

deleted. You should use this option when selling or gifting the console

to someone else. You should only use this option as a last resort in

some troubleshooting cases.

Side note to prevent any miscommunication: Keep in mind that sharing account credentials and Transferring licenses to your console from an account that you didn’t create is a violation of the Code of Conduct like mentioned here: https://enforcement.xbox.com/en-us/home/staysafe#topic6

AmuricanPatriot

if that was the case it would say I reached the maximum amount of gameshares per year I just reset them so I know it's not the problem

Hey there, Zephyrr!

I'm sorry to see any issues with Home console! Seeing this, I checked with the team that looks into these issues since we had a known issue with this last week. It appears that the console you're attempting to make your Home console has hit the limit of
users able to set the console as their Home. You will need to have a few accounts remove that console as their Home so that you can set it.

If you continue to have issues after doing that, please let me know! We'll be able to dig into it further from there.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

I didn't realize there was a limit to the amount of Home console designations on a specific console. How many accounts can set the same Xbox console as Home? 100?

OK Fowl

You can change which console is your home Xbox up to three times during a one-year period. This period works on a rolling
basis, starting the moment you change your home Xbox for the first time. For example, if you make your console your home Xbox for the first time on January 1st, and then change it two more times, on February 1st and March 1st, you will not be able to change
it again until January 1st of the following year. The next time you'll be able to change it after that will be on the following February 1st, and then again on March 1st. Please make a note of the dates when you change your console to your home Xbox so that
you'll know when you can change its designation again.

When you change home consoles, all device licenses for digital content will move to your new home Xbox. These device
licenses will no longer be available on your old "home" Xbox.

Game Sharing Issue