Game share trouble, Xbox one

FabianAlamo · May 3, 2020

Hi, have a problem that is: I do game share with my friend with the game name FIFA 20; the game share works in the 2 first day, the next day I click the game to play it and it says that I don’t have the disc or the game in digital and if I need to play it,
it needs to be in his account.

Can you answer me please

:)

TheAshCohen09

Hi,

I would find out from your friend whether they have activated the "Home Xbox" option on their console - as this will have kicked yours out if they have. Your console needs to be set as their Home Xbox for it to work.

Thanks,

Tezzarrific

using home xbox in the manner you currently are is against the terms and conditions and can lead to a ban, it is primarily there for use when replacing your own console or sharing within the same household.

sharing credentials is against the terms.

Daft Badger

The game sharing feature is meant for households with more than one console.It is not meant for you to share with your friends & could get you into trouble.

Lucas Lauer

Try these steps, please:

Remove Account:

1. Press the Xbox button.

2. Select System > Settings > Account > Remove accounts.

3. Select the account that you want to remove, and then Remove.

4. Close.

Power Reset:

1. If you have an external HD, please unplug it and let it unplugged for testing purposes.

2. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

3. Unplug all the cables (power, HDMI, etc..) and wait 5 minutes.

4. After 5 minutes, plug all the cables in again (except for the external HD) and then turn your console back on by pressing the Xbox button on the console.

Add Account:

1. Press the Xbox button.

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

3. Enter the Email Address and the Password.

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

In case the issue still persists, the next step would be to perform a reset on the console:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note: the "Reset and Keep my Games and Apps" option will not make you lose your games, but you will need to sign in to the account again.

See if your games are playable again and let me know, please.

George209

"Do you own this game or app?"

It says if i bought it online make sure i'm signed in. This is my personal game i bought on my console, my account is set as home xbox

Game share trouble, Xbox one