Game save issue

As we all know they just released the game as backwards comp, well I downloaded the game and it won't allow me to sign into the server or even let me save. I downloaded it twice with no success. Does anyone else have the same issue and does anyone know of
a way to fix this? It does the same thing on Lego star wars they released last month.

:)

 

Game save issue?

Hey there VolcanicLynx861.

If you haven't already tried, please give your Xbox One a full power cycle to see if there's any change. Hold down the power button for 8-10 seconds until it shuts off, then start it back up. If you're still having troubles, try removing your profile and add
it back to see if that helps. Let us know how it goes

 

Game save issue?

Idk if this will seem familiar to any of you but yesterday i was playing forza horizon 3 when i was asked to do a 3.6gb update, i accepted it and it went through after the second time of asking (first time failed due to connection problems), however, after
i restarted, it asked me to do the initial xbox setup again, i completed that and went to the home screen, noticing that all of my profile data was still intact.

I loaded up forza horizon 3 again (first time after the update) and it wanted me to sync the data, it got stuck at 99% and then failed, i clicked try again and it seemed to do it in an instant. I then noticed something very, very odd, i had been booted back
right to the beginning of the game with no cars, no money and at lvl 1. Another odd thing was that all my club leader and vip badges were next to my name, and all of my dlc and bonus board, road discovery etc. records were still there, so the data was there
somewhere, but not where the game was. Can someone help? Sorry for the long post!! I was lvl 492 and had around 380 cars before this happened.