game refund - how?

Hello, I did buy a xbox game a few hours and I watch that this game is for One, I won't for 360

Can I refund this game?

:)

 

Anyone else getting preorder refunds from Amazon or elsewhere?

I am going thru my email and I have 2 refunds from Amazon on my Xbox One games.
I got this same email for all the games I preordered thru Amazon, bring the game cost
down to only $48.99 each.


Item: Call of Duty: Ghosts - Xbox One
Quantity: 1
ASIN: B00CX6XKK6
Reason for refund: Pre-order price protection

Here's the breakdown of your refund for this item:

Item Refund: $11.00
Item Tax Refund: $0.77

 

Game refund

Sorry to hear, that, you could try reinstalling the game if you're having trouble with it.

If not, since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
Contact Us | Xbox Support .

Don't forget to explain your situation and they should be able to help you

 

You can try going to Sign in to your Microsoft account to see if you can start a refund there. If not, you'll need to contact support and speak to billing. Contact Us | Xbox Support

 

You can also use the Request a Refund form if need be. Here's the link with more information. Request an Xbox digital product or subscription refund | Billing

 

Hi, ASSASINEXP

You can request a refund clicking here. If that dosen't work you can contact support here.

Best Regards,

 

You have to contact Xbox Support via chat online or phone

 

Usually you are able to get a refund for the game unless it appears that you are purchasing games, playing them for a bit and then getting them refunded as that is against the xbox live terms of use and may result in a suspension.