Game quit working cant even open it...need help

Discus and support Game quit working cant even open it...need help in XBoX Games and Apps to solve the problem; Ok guys i bought the game FISHING BARENTS SEA....it was working fine...played 5ish hours...saved over my auto save and exited game....now when i try to... Discussion in 'XBoX Games and Apps' started by ICEMAN2576, Jan 2, 2020.

  1. ICEMAN2576
    ICEMAN2576 Guest

    Game quit working cant even open it...need help


    Ok guys i bought the game FISHING BARENTS SEA....it was working fine...played 5ish hours...saved over my auto save and exited game....now when i try to start game it says insert disc or buy from store....i also no longer have save data....ive uninstalled
    and reinstalled 3 times....it wont even open to the start screen just acts like its not mine....and yes i see it in my purchase history....any new ideas?????...hoping to get it working before my refund goes thru as i was enjoying it and would prefer to NOT
    have to return it....HELLLLPPPP

    :)
     
    ICEMAN2576, Jan 2, 2020
    #1
  2. Nathan Roberts (Sunk Win User

    Game quit working cant even open it...need help

    Hey there, ICEMAN2576

    The best thing to do then is contact Xbox Support and they will be able to look into your account.

    You can contact them through this link here: https://support.xbox.com/contact-us

    You will need to ask to speak with a Support agent, and ask the first wave of folk to reroute you though to a Microsoft Agent.

    In addition to this, you have made sure the game is still on your purchase list here: https://account.microsoft.com > Purchases?

    When you look in the store, does it say you own the game?

    Regards,
  3. ICEMAN2576 Win User

    Game quit working cant even open it...need help

    Its official ive tried everything several times...
  4. ICEMAN2576 Win User

    Game quit working cant even open it...need help

    Dang thought this would work...same thing...do you own it...insert disc or buy from store...do you think a refund/repurchase will fix it????...or you have other ideas???....Microsoft soft has this as a known current issue but says to repurchase if it didnt
    complete...mine did complete so i dont really fit that scenario....stummppped
  5. Nathan Roberts (Sunk Win User

    Game quit working cant even open it...need help

    Hey there, ICEMAN2576

    You can try removing your Xbox Account from your console and getting a fresh copy of the account from the Xbox servers. This will carry the licences attached/saved onto your account back to your console.

    To do this, please go to: Settings > Account > Add/Remove > Gamertag > Remove.

    Hope this helps,

    Regards,
  6. Ironwilled Win User

    Game quit working cant even open it...need help

Thema:

Game quit working cant even open it...need help

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