Game purchased 2 times

Discus and support Game purchased 2 times in XBoX Games and Apps to solve the problem; Hi!,I bought Ryse but I had a mistake and you purchased me 2 times,what do I have to do? be68613a-d259-4832-bbf7-510727aeb889 Discussion in 'XBoX Games and Apps' started by Jesusfa81, Sep 27, 2014.

  1. Jesusfa81
    Jesusfa81 Guest

    Game purchased 2 times


    Hi!,I bought Ryse but I had a mistake and you purchased me 2 times,what do I have to do?

    :)
     
    Jesusfa81, Sep 27, 2014
    #1
  2. Indiana Jones
    Indiana Jones Guest
    Hitman 2 - 13/12/2018

    Yea I didn’t get the first game until it was finished being released and thankfully they ditched the episodic nature this time.

    Owners of the first game will get the Legacy Pack free when they purchase Hitman 2 which is basically the entire first game revamped.
     
    Indiana Jones, Sep 27, 2014
    #2
  3. confusedsaint
    confusedsaint Guest
    Free Rainbow Six: Vegas 1 and 2 codes with digital purchase of Rainbow Six: Siege

    The game was purchased on 2015/12/29 from the Xbox One Store (aka it was digitally purchased). I have not yet received my Vegas 1 and 2 codes after 10 calendar days.

    Thank you for your time!
     
    confusedsaint, Sep 27, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Game purchased 2 times

    You'll need to contact phone support about this as only they can deal with billing issues. 1-800-469-9269 in North America or click the link below to set up a call back.

    support.xbox.com/contact-us
     
    onyxishere, Sep 27, 2014
    #4
  5. onyxishere Win User

    Game purchased 2 times

    You'll need to contact phone support about this as only they can deal with billing issues. 1-800-469-9269 in North America or click the link below to set up a call back.

    support.xbox.com/contact-us
  6. SICK CI2CLE Win User

    Doppia fatturazione [Mod translation-Double billing]

    I have 1 purchase but in my card leave me 2 time the same order, is like I make wrong and I click 2 times.. but u can buy 2 time the same game..
  7. Miku Sakuya Win User

    Returning a game

    Has to be within 2 hours of play time of the game as well as within 14 days of purchase
  8. Ricardo Lechuga Win User

    Can you play the same game on two Xboxes on the same account & Can you play one game and another game on two Xboxes?

    Hi! My name is Ricardo an independent advisor ready to help you with this situation!

    You can play the same game in 2 consoles with the same account without purchasing 2 times but you can't do it at the same time with the same account, you will need a second account

    You can't play 2 games with the same account at the same time on 2 consoles
  9. Smwutches Win User

    Xbox One X - Family Account Sharing Question

    In order to share games/gold with other accounts, the account that purchases them has to set the console as their Home console (https://support.xbox.com/en-US/games/game-setup/my-home-xbox)
    You can only have one console set as your Home console at a time, so if you were to get to 2 consoles, everyone could play the games on one console and the account that purchased the content can sign in and play on the other console. If you have 3 consoles,
    you'd need at least 2 accounts to purchase everything and set 2 separate consoles as their Home consoles. You can also just purchase the games on disc in order to not have to purchase them more than once, but if 2 of the kids are wanting to play at the same
    time, then you would need more than 1.
Thema:

Game purchased 2 times

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