Game purchase

Discus and support Game purchase in XBoX Games and Apps to solve the problem; Hey all bought a £25 gift card yesterday redeemed the code on to my Xbox no troubles, Went onto Hasbro Family game night and purchased Yahtzee which... Discussion in 'XBoX Games and Apps' started by Haich74, May 30, 2014.

  1. Haich74
    Haich74 Guest

    Game purchase


    Hey all bought a £25 gift card yesterday redeemed the code on to my Xbox no troubles,

    Went onto Hasbro Family game night and purchased Yahtzee which went through OK and then purchased Jenga which I thought went through but it is still locked on the title page.

    Checked my Emails and both purchases are there and the money has been taken of the credits for bothgames but no game I know its only £3.39 but its the principal of it any ideas how I can get either the game or my money back.

    Cheers haich

    :)
     
    Haich74, May 30, 2014
    #1
  2. Purchase game not purchase

    It will be in your download history
     
    Xx529BlAcKbOyxX, May 30, 2014
    #2
  3. Purchase game not purchase

    I purchase The Wolf Among Us and while it was downloading i accidently press cancelled download so i went to download it again but it cost money again so i went to my recent downloads and its there but it still costs money. i only had 5$ when i bought it
    so now i cant buy it again
     
    DeLonePineapple, May 30, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Game purchase

    Try checking your download history to see if you are able to redownload it from there. If not, you'll need to contact support directly.
    support.xbox.com/contact-us
     
    Smwutches, May 30, 2014
    #4
  5. Haich74
    Haich74 Guest
    It doesnt show up in my download history only yahtzee is there and now battleship

    thanks for the reply
     
    Haich74, May 30, 2014
    #5
  6. BongKaos
    BongKaos Guest
    That means, You never downloaded the full game.
     
    BongKaos, Nov 1, 2018
    #6
  7. Smwutches Win User

    Purchase game not purchase

  8. Xx529BlAcKbOyxX Win User

    Purchase game not purchase

    It will be in your download history
  9. Sonicnine1 Win User

    Purchased game says not purchased

    I contacted xbox support, and they said it refunded me and it just hasn't processed it yet. so it just got an error when i purchased it and i didn't know they had refunded me yet.
  10. GrowlingYapper Win User

    Purchased game says not purchased

    Whenever you buy from the store you will get an email confirming your purchase, Have you got one?

    As it now fully installed and have you tried to play it.

    Also there is a service alert which could be the problem.
  11. Smwutches Win User

    Purchasing Games

    Yes, anything you purchase can be redownloaded later through your download history.
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Game purchase

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