Game purchase dates and emails

Hi there Jesture71, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

You won't find any record of the purchase of a free game in your account's order history or any email from Microsoft including a receipt because it's a free game, not a purchase.

I find it strange that Roblox Support is asking for the date you purchased a free game. Are you sure they are specifically asking for that? Perhaps they are referring to the purchase of an in-game item, such as Robux, for example. If you are certain they are asking for the purchase date of the game, please inform Roblox Support that Microsoft does not record a purchase date for free games.

Best regards.

you need to send an email to Support along with a copy of your receipt showing your purchase date in order to get the warranty date amended. Microsoft has no way of knowing what date you purchase some thing, so the default warranty is from the date of manufacture

https://support.microsoft.com/en-us/contactus

well could it be a membership renewal?

everytime you purchase a dashboard deal they tell you this membership will renew at this date

they also send multiple emails to the contact email

not sure why they would need a date of purchase for a free game, unless this is to determine when you created your account for security, in that case you would need to check your emails.

You may also want to check the date the email was sent out, some people are reporting that the confirmation email says the purchase was on the 5th when the confirmation email was sent on the 4rth, proving it was a pre-order.