Game profile missing from games after update

Discus and support Game profile missing from games after update in XBoX on Consoles to solve the problem; Good morning! My xbox 360 required a system update this morning. I performed the update as required. When it finished downloading the update my... Discussion in 'XBoX on Consoles' started by BullMoose24, Oct 4, 2014.

  1. BullMoose24
    BullMoose24 Guest

    Game profile missing from games after update


    Good morning! My xbox 360 required a system update this morning. I performed the update as required. When it finished downloading the update my console glitched, then it asked to create a profile or download profile. When I looked in my hard drive I noticed
    my profile was wiped but game content was still there. Now all my games are like I've just took them out of the box and have to start over even though the information is still there. My profile info for those games no longer exist. Is there anyway to get that
    info back or do I just have to start over?

    :)
     
    BullMoose24, Oct 4, 2014
    #1
  2. lost data and profiles

    I lost my game data and profiles after downloading an update and content for Battlefield 3. The storage device shows that is has data on it (space available), but when going to the dashboard-storage is shows zero Kb of profile data, game data, etc... all
    profiles are missing from the dashboard. I downloaded my profile from XBOX live, so I was able to recover that...but as I stated...ALL game saves, updates, purchases, patches, are not accessible. Please assist...
     
    StevusMaximus70, Oct 4, 2014
    #2
  3. BOWTIE4x4GUY
    BOWTIE4x4GUY Guest
    Missing profiles from non-LIVE accounts

    After the latest update, all of the profiles on my 360 were missing. I was able to download mine (LIVE account), but both of my kids' profiles are missing. I've tried clearing the cache and rolling back the update without success. I feel bad for them because
    they have both worked really hard towards goals in their games.

    Any ideas?
     
    BOWTIE4x4GUY, Oct 4, 2014
    #3
  4. Game profile missing from games after update

    Have you re-downloaded your Xbox Live account?
     
    Meister Makrele, Oct 4, 2014
    #4
  5. BullMoose24
    BullMoose24 Guest
    Yep I did that and all my downloadable content is there but in game progress and completion has been reset to beginning as if I just bought the game. Is there any way to recover THAT lost info or do I just have to play over from scratch? Feeling disappointed
     
    BullMoose24, Oct 4, 2014
    #5
  6. Are your game saves shown in settings -> storage? Did you use the Cloud Service?
     
    Meister Makrele, Oct 4, 2014
    #6
  7. BullMoose24
    BullMoose24 Guest
    Yep but no profile saves are showing up. My profile is no longer attached to my game saves that I can find anywhere. Did the cloud but still same thing. It's confusing to me but not surprised, that's just my luck. I've been researching all day with no
    luck. Can't figure it out. If the info is still there, you'd think I should be able to retrieve it but I can't. Look but no touchy
     
    BullMoose24, Oct 4, 2014
    #7
  8. BullMoose24
    BullMoose24 Guest

    Game profile missing from games after update

    From what I can see is all game downloadable content, no profile saves or game completion saves. I was wrong in my previous blog about game saves being there
     
    BullMoose24, Oct 4, 2014
    #8
  9. Then you will have to start your games from the beginning. There is no way to restore your saves. I am sorry.
     
    Meister Makrele, Oct 4, 2014
    #9
  10. BullMoose24
    BullMoose24 Guest
    I figured as much. Thank you for your time and help. Guess I won't be bored for a while. Thanks again for your help
     
    BullMoose24, Oct 31, 2018
    #10
  11. Meister Makrele Win User

    Game profile missing from games after update

    Have you re-downloaded your Xbox Live account?
  12. BullMoose24 Win User

    Game profile missing from games after update

    Yep but no profile saves are showing up. My profile is no longer attached to my game saves that I can find anywhere. Did the cloud but still same thing. It's confusing to me but not surprised, that's just my luck. I've been researching all day with no
    luck. Can't figure it out. If the info is still there, you'd think I should be able to retrieve it but I can't. Look but no touchy
  13. BullMoose24 Win User

    Game profile missing from games after update

    I figured as much. Thank you for your time and help. Guess I won't be bored for a while. Thanks again for your help
  14. BullMoose24 Win User

    Game profile missing from games after update

    From what I can see is all game downloadable content, no profile saves or game completion saves. I was wrong in my previous blog about game saves being there
  15. BullMoose24 Win User

    Game profile missing from games after update

    Yep I did that and all my downloadable content is there but in game progress and completion has been reset to beginning as if I just bought the game. Is there any way to recover THAT lost info or do I just have to play over from scratch? Feeling disappointed
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Game profile missing from games after update

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