game pass

Discus and support game pass in XBoX on Consoles to solve the problem; buenas tardes, acabo de comprar una tarjeta regalo game pass ya la canje, pero no puedo jugar ni hacer nada con los juegos que ya había descargado... Discussion in 'XBoX on Consoles' started by jonathancardozo moreno, Dec 1, 2018.

  1. jonathancardozo moreno
    jonathancardozo moreno Guest

    game pass


    buenas tardes, acabo de comprar una tarjeta regalo game pass ya la canje, pero no puedo jugar ni hacer nada con los juegos que ya había descargado anterior mente, espero me puedan ayudar gracias

    Translate-Good afternoon, I just bought a gift card game pass and swap, but I can not play or do anything with the games I had previously downloaded mind, I hope I can help thanks


    :)
     
    jonathancardozo moreno, Dec 1, 2018
    #1
  2. Blocus92
    Blocus92 Guest
    Game pass

    How to unsubscribe of the Game pass please?
     
    Blocus92, Dec 1, 2018
    #2
  3. Josh09 REAL
    Josh09 REAL Guest
    Game Pass

    Can i be Alpha please?
     
    Josh09 REAL, Dec 1, 2018
    #3
  4. XBF Nestor S
    XBF Nestor S Guest

    game pass

    Hey Jonathan thanks for taking the time to bring this issue to us!

    We apologize for this inconvenience but rest assured we are here to help! First things first, we suggest starting with the basics. Try a

    Power Cycle     of the console and try to launch a game, if that doesn't do the trick try clearing out the Network Card Cache since it tends to store the subscription information there. To clear the Cache:

    Settings

    Network

    Network Settings

    Advanced Settings

    Alternate MAC Address

    Clear and Restart

    Give these steps a shot and let us know how it goes!

    Translate-Hey Jonathan gracias por tomarse el tiempo para traer este tema para nosotros!

    Nos disculpamos por este inconveniente, pero el resto seguro de que estamos aquí para ayudar! Primero las cosas primero, sugerimos comenzar con lo básico. Probar un ciclo de energía de la consola y tratar de lanzar un juego, si eso no hace el truco
    intente borrar la caché de la tarjeta de red, ya que tiende a almacenar la información de suscripción allí. Para borrar la caché:

    Configuración

    Red

    Configuración de red

    Configuración avanzada

    Dirección MAC alternativa borrar y reiniciar

    Dar estos pasos un tiro y nos dejó saber cómo va!
     
    XBF Nestor S, Dec 1, 2018
    #4
  5. jonathancardozo moreno
    jonathancardozo moreno Guest
    no sirvió

    [Mod Translation: Did not serve]
     
    jonathancardozo moreno, Dec 1, 2018
    #5
  6. XBF Brad A
    XBF Brad A Guest
    Hello Jonathan,

    Did you just redeem the gift card for game pass? Sometimes it takes a little bit for it to kick in. You can uninstall and

    reinstall your profile    . Let us know how it goes.

    Thanks,

    Brad
     
    XBF Brad A, Dec 1, 2018
    #6
  7. jonathancardozo moreno
    jonathancardozo moreno Guest
    aun no me sirve

    [Mod Translation: Still no use to me]
     
    jonathancardozo moreno, Dec 2, 2018
    #7
  8. XBF Jeremy Z
    XBF Jeremy Z Guest

    game pass

    Hiya Jonathan,

    Thank you for contacting Forum support!

    If the issue continues
    I suggest to try troubleshooting the console operating system by performing a soft factory reset and keeping games and apps

    [*]Please take a look at the following troubleshooting article:

    How to reset your console to factory defaults on Xbox One     (Reset and keep my games & apps.)

    [*]

    [*]Note: Before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles and have a stable internet connection.

    [*]

    Hope this helps.
     
    XBF Jeremy Z, Nov 6, 2018
    #8
  9. HomegrownSilky Win User

    I can't play online even though I have game pass?

    There are 4 versions of Game Pass.

    Game Pass Core, Game Pass for console, Game Pass for PC, and Game Pass Ultimate.

    Only Game Pass Core and Game Pass Ultimate include the ability to play online multiplayer games.

    Is your subscription for one of those two or is it just Game Pass for console?
  10. Smwutches Win User

    I have xbox game pass but i can't play ea play games

    Did you buy standard Game Pass for console or Game Pass Ultimate? EA Play is only included with Game Pass Ultimate or PC Game Pass, not the standard Game Pass for console.
  11. StuartATrueRed Win User

    Change subscription

    Also, if you purchase Game Pass first, then it would be converted to Ultimate and if you cancel ultimate, you would lose your Game Pass subscription. So if you do cancel Ultimate, do it first before you downgrade to just Game Pass.

    Which subscription are you downgrading to, is it Xbox Game Pass, PC Game Pass, or Game Pass Core?

    If Game Pass Core, you will only have access to just over 30 games that are part of the Game Pass catalogue, and online multiplayer.

    If Xbox Game Pass, you will have access to all the Game Pass games on the Xbox Console, and no online multiplayer.

    If PC Game Pass, then you will have access to all the Game Pass games on the PC including EA Play, and online multiplayer.
  12. Smwutches Win User

    about forza horizon 4 i have a question with the xbox ultimate thing

    Game Pass Ultimate is just a bundled subscription of Gold, Game Pass, and Game Pass for PC. So games downloaded from Game Pass will work the same as they do with standard Game Pass versus Ultimate.

    Since Forza is a Play Anywhere title, you an download it on both the PC and console without needing Game Pass for PC or Game Pass Ultimate.
  13. Smwutches Win User

    Owned xbox one but now on pc and have tons of issues

    If you're signed into the same account, then you're still using Game Pass Ultimate. Game Pass Utlimate is just a bundled subscription of Game Pass for console, PC Game Pass, and Gold. It doesn't change what games are available with Game Pass. So on the PC, you would still have access to the same Game Pass games with Ultimate or standard PC Game Pass.
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