Game Pass

Discus and support Game Pass in XBoX Games and Apps to solve the problem; Hi! I ordered game pass the 14 day trial using my phone. They sent me a receipt saying they will charge me monthly after the 14 days. I can't get it to... Discussion in 'XBoX Games and Apps' started by Andym8, Sep 1, 2018.

  1. Andym8
    Andym8 Guest

    Game Pass


    Hi! I ordered game pass the 14 day trial using my phone. They sent me a receipt saying they will charge me monthly after the 14 days. I can't get it to work on my x box! It looks like I need a code but I didn't get one! I can't find how to contact Microsoft
    directly. I clicked on the phone us and it leads to their hours of operation but does not give a fricken phone number to call them! How fricken convenient. Does anyone know how I get game pass to work on my x box? Do I need a code? Where do I get a code? How
    do I contact micro soft? What is the phone number?!!! Thank you

    :)
     
    Andym8, Sep 1, 2018
    #1
  2. Blocus92
    Blocus92 Guest
    Game pass

    How to unsubscribe of the Game pass please?
     
    Blocus92, Sep 1, 2018
    #2
  3. Josh09 REAL
    Josh09 REAL Guest
    Game Pass

    Can i be Alpha please?
     
    Josh09 REAL, Sep 1, 2018
    #3
  4. WPAK
    WPAK Guest

    Game Pass

    ​Hi there,

    please double check
    http://account.microsoft.com/services
    to see if the subscription is showing there.

    If the subscription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

      http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    ​ If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    Contact Us | Xbox Support

    Let us know the results
     
    WPAK, Sep 1, 2018
    #4
  5. HomegrownSilky Win User

    I can't play online even though I have game pass?

    There are 4 versions of Game Pass.

    Game Pass Core, Game Pass for console, Game Pass for PC, and Game Pass Ultimate.

    Only Game Pass Core and Game Pass Ultimate include the ability to play online multiplayer games.

    Is your subscription for one of those two or is it just Game Pass for console?
  6. Smwutches Win User

    I have xbox game pass but i can't play ea play games

    Did you buy standard Game Pass for console or Game Pass Ultimate? EA Play is only included with Game Pass Ultimate or PC Game Pass, not the standard Game Pass for console.
  7. StuartATrueRed Win User

    Change subscription

    Also, if you purchase Game Pass first, then it would be converted to Ultimate and if you cancel ultimate, you would lose your Game Pass subscription. So if you do cancel Ultimate, do it first before you downgrade to just Game Pass.

    Which subscription are you downgrading to, is it Xbox Game Pass, PC Game Pass, or Game Pass Core?

    If Game Pass Core, you will only have access to just over 30 games that are part of the Game Pass catalogue, and online multiplayer.

    If Xbox Game Pass, you will have access to all the Game Pass games on the Xbox Console, and no online multiplayer.

    If PC Game Pass, then you will have access to all the Game Pass games on the PC including EA Play, and online multiplayer.
  8. Smwutches Win User

    about forza horizon 4 i have a question with the xbox ultimate thing

    Game Pass Ultimate is just a bundled subscription of Gold, Game Pass, and Game Pass for PC. So games downloaded from Game Pass will work the same as they do with standard Game Pass versus Ultimate.

    Since Forza is a Play Anywhere title, you an download it on both the PC and console without needing Game Pass for PC or Game Pass Ultimate.
  9. Smwutches Win User

    Owned xbox one but now on pc and have tons of issues

    If you're signed into the same account, then you're still using Game Pass Ultimate. Game Pass Utlimate is just a bundled subscription of Game Pass for console, PC Game Pass, and Gold. It doesn't change what games are available with Game Pass. So on the PC, you would still have access to the same Game Pass games with Ultimate or standard PC Game Pass.
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