Game pass wont charge card

Hi there,

for a billing related issue like this you will have to contact Xbox Support via Phone or Microsoft Support Chat, they are the only ones that can handle billing issues like this.

To contact them use the Phone or Microsoft Support Chat options at
http://support.xbox.com/contact-us

You cannot use your balance to pay for subscriptions

You are required to have a credit card on file to subscribe to services and a test charge will be made, and the $1 charged to your card.

If you wish to purchase Game Pass with a gift card you have to get Game Pass specific gift cards

Game Pass charged my Credit Card on July 11th. Microsoft site says it is still a "pending" charge... It is now the 19th....

Maybe try checking your credit card purchases that you had bought game pass on and see if there are any charges.

Pre-authorized charges like subscriptions to Game Pass or pre-ordered games are usually charge 10 days before their due date to give people time to correct the problem. So it tried to charge your card, or at least did a check to make sure your chart could be charged that failed. Game pass does require that you have a valid form of payment on file at all times