Game Pass utimate Edition

Hey
Diego,

Thank
you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
Diego!

Muito obrigado!

A assinatura estava suspença e aparecia como atrasado. lingando para o suporte foi resolvido meu problema por uma Otima atendente cujo esqueci o nome (rs).

Estava ocorrendo um erro na hora de comprar a live gold, pois essa assinatura da game pass utimate edition estava suspensa e também informando que estava atrasada, mas com a juda da colaboradora o mesmo foi cancelado e consegui efetuar acompra da live gold
sem problema.

para casos como esses poderiam criar alguma opção no site para cancelar assinaturas que estão suspensas ou assinaturas que o colaborador não queira mais usar. assim facilitaria muito na hora de comprar outros serviços, como ocorreu no meu caso.

não existia uma opção para mim cancelar uma assinatura que estava suspensa, imposibilitando que eu comprasse outros serviço da xbox live.

obrigado a todos !

-[Translation - Thank you!

The signature was suspended and appeared as late.
linging for support my problem was solved by a great attendant whose name I forgot (rs).

There was an error when buying the live gold, because this subscription to the game pass utimate edition was suspended and also informing that it was late, but with the collaborator's help it was canceled and I managed to purchase the live gold
without problem.

for cases like these they could create an option on the site to cancel subscriptions that are suspended or subscriptions that the employee no longer wants to use.
so it would make it much easier when buying other services, as it happened in my case.

there was no option for me to cancel a subscription that was suspended, making it impossible for me to buy other services from xbox live.

thank you all !]

Hello Diego,

Thank you for posting on the Xbox forums. We understand that you are interested in purchasing Xbox Live Gold, but you have an overdue balance for Xbox Game Pass Ultimate. Anyone can

cancel a subscription as long as recurring billing is turned off and there is no past due balance. You can try cancelling the subscription on

the Microsoft account website. If the subscription is not able to be canceled due to a past due balance, the balance must be paid before the subscription can be canceled. The support article we provided explains more about this situation. We hope this information
helps Diego!

I hadd the nomal game pass so If i get the game pass utimate will my progres me saved?

vai ser a versao utimate edition para os assinante do gamepass ultiamte