Game pass ultimate subscription error

Hello Packsteel,

Thanks for coming to the forums. When you have an active Ultimate game pass subscription, any code redeemed converts to Ultimate subscription. In this case 12 months of Xbox live gold convert to 4 months of Ultimate game pass. The ultimate game pass subscription
is three subscriptions in one, Xbox live gold, Game pass for console, and Game pass for PC. Here is the

Ultimate game pass FAQ for more information.

Thanks,

Brad

[Associate is using a translator application, please be aware that grammatical errors or incorrect syntax may occur]



Hello DanielDominguez Rueda,

Thank you for contacting the Xbox support forums. I understand that you are attempting to share your Game Pass Ultimate account with family members on other PCs. There is no official method on sharing a Game Pass Ultimate subscription on PC. For a full FAQ on a PC Game Pass Ultimate subscription, please view: Game Pass Ultimate PC FAQ.

Thank you,



-Tali



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Game pass ultimate includes gold and the game pass subscription so if you have the gold and purchase the ultimate subscription it will cancel the gold subscription and put it in with the ultimate. The Gold subscription will show as being cancelled in your
subscriptions.

Hello there

There is a plenty information about
Xbox Game Pass Ultimate, and converting Live Gold and/or Game Pass into one Ultimate subscription.

If you add a prepaid Gold or Game Pass card while you have a Game Pass Ultimate subscription, the Gold/Game Pass is converted to Game Pass Ultimate at a conversion rate based on the price of the subscription, not the time 12 months of Gold is equal to
the price of 4 months of Game Pass Ultimate. In order to add a prepaid Gold (or Game Pass) and get the full time, you would need to either cancel your Ultimate subscription or wait for it to run out and then add the code after the Ultimate subscription has
ended.