Game Pass Ultimate renewal charged 1 week before expiration

Discus and support Game Pass Ultimate renewal charged 1 week before expiration in XBoX on Consoles to solve the problem; Hello, My Xbox Game Pass Ultimate subscription was listed as expiring and auto-renewing on 10/13/20. However, Microsoft charged and renewed the... Discussion in 'XBoX on Consoles' started by ZolfTM, Oct 10, 2020.

  1. ZolfTM
    ZolfTM Guest

    Game Pass Ultimate renewal charged 1 week before expiration


    Hello,

    My Xbox Game Pass Ultimate subscription was listed as expiring and auto-renewing on 10/13/20. However, Microsoft charged and renewed the subscription one week ahead of time (10/6/20). Now, it is not allowing me to cancel my subscription or refund the mistaken
    charge.

    Unless it is normal for Game Pass Ultimate to randomly reduce your subscription duration by 1 week, this charge should be reversed.

    :)
     
    ZolfTM, Oct 10, 2020
    #1
  2. Smwutches Win User

    Ultimate Game Pass question

    The $1 charge is only for the first month. Once it's time for you to renew, you'll be charged the regular price. If you already have gold (and game pass) it will converted to the ultimate subscription. The Ultimate Game Pass includes gold, Xbox Game Pass,
    and PC Game Pass. The upside is that you only have 1 subscription for all 3.
  3. shawie60 Win User

    Cant play a game I got with the “Games with Gold”

    I have ultimate game pass and have been playing wolfenstien and GTA but both wont play and are asking me to sign in or buy the game. Ive signed in and that doesnt work, how long can you play games for before they expire please? also do you get the game
    cheaper with a ultimate game pass?

    The ultimate pass doesnt expire till the 24 of may and then its on auto renew anyways ...

    thanks
  4. BakyOsijekHr Win User

    Join ultimate for £1 offer? Xbox gold to game pass ultimate.

    Yes, it is true. a lot of people did it! Let me explain. If you have 24 months live you will get 25 moths ultimate and if you turn your auto-renew on You will get one additional month. So, anyway, your subscription on Game pass Ultimate will expire in
    25 months and you don't need to pay anything until then. If you leave auto-renew on you will be automatically charged for one month ultimate after your 25 months. But if you (after upgrade) set your auto-renew off, the subscription will just expire. And then
    you will see what is the next best option. Go on and do it! So the thing works like this: all your live plus game pass ultimate equals
    ALL game pass ultimate.
  5. AridLizard Win User

    Problems With Xbox Gold

    go to https://account.microsoft.com/services and turn off recurring billing/auto renew on the Game Pass Ultimate subscription before you get a Past Due Balance on your
    account.

    if you get a Past Due Balance you will need to pay that off before you can get Live Gold or Game Pass.

    wait till the Ultimate Game Pass Expires before getting Gold or it will convert to Ultimate Game Pass
  6. SepiaMX Win User

    Xbox game pass

    Hi there,

    Just to add more info, go and check the Game Pass FAQS (at the bottom of that page) and you will find the conversion ratio between Gold and Ultimate.
    12 months of Gold = 4 months of ultimate. Then add that to the promo code you have.

    The system will also tell you before you switch to Ultimate the date when your Ultimate subscription expires. Just remember to cancel your Game Pass Ultimate subscription to avoid charges and auto-renew, in case to want to just swatch to Gold.

    Happy gaming!
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Game Pass Ultimate renewal charged 1 week before expiration

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