Game Pass Ultimate Perks are not showing up on PC

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Apparently, it's a general problem, I've had this error for days, and my alternative is to use the Xbox game pass app on my smartphone to be able to claim my perks. I've tried numerous solutions too, I believe this can only be resolved with an update from Microsoft.

I suggest you report this issue to the Xbox team, I did the same, I hope they resolve it. You may be reporting this issue via the link below.

https://support.xbox.com/en-US/help/account-pro...

NOTE: Only some perks can be claimed by the Xbox game pass mobile app.

- At the moment, the only solution is to use a smartphone to redeem the perks.

*Thank you in advance for contacting, I hope this can help you.

hey,

thanks for your answer. I have never subscribed to discord nitro in the past, so I'm eligible for this perk. but it don't show up?? Only the overcooked dlc perk shows up and yes I'm subscribed to Xbox game pass Ultimate

Hello isaacroser-bardebes,

Sorry to hear you are having trouble accessing your perks. Where are you trying to access your perks: Console, Mobile or PC?

Make sure your Xbox Game Pass Ultimate membership is active. Perks are an added benefit for Xbox Game Pass Ultimate members. If you need to, upgrade your existing Xbox Live Gold and Xbox Game Pass subscriptions by joining Ultimate. Go to:

Xbox Game Pass

On the PC

To browse current Perks on your PC, head to the Game Pass tab of your Xbox app for Windows, then click on Perks

On a mobile device

1. Download the Xbox Game Pass app on your mobile phone (if you haven't already)
   
2. Once you're signed in, click on your profile at the bottom
   
3. The perks will be under your profile and Rewards balance. Click Show all
   

On an Xbox console

1. Press the Xbox button then click My games & apps > See all > Apps
   
2. Select Xbox Game Pass
   
3. Click on Perks
   

See the Xbox Game Pass Ultimate perks FAQ for more information: Xbox Game Pass Ultimate Perks FAQ | Xbox Support

-Hayabusa

Hi Manuela,

Thanks for the reply!

I tried to See the perks on mobile and on PC already but it always keeps being the same.

I am currently not using a VPN and dont know what i could try to fix it.

Thanks!

Ok thats good. I hope they can resolve the issue.

Regards