Game Pass Ultimate code redeemed, but benefits not activating on console

Discus and support Game Pass Ultimate code redeemed, but benefits not activating on console in XBoX Games and Apps to solve the problem; Hello everyone, I recently redeemed a Game Pass Ultimate code on my account, but I'm encountering an issue where the benefits are not activating on my... Discussion in 'XBoX Games and Apps' started by Stephanie Carter1, Mar 17, 2025 at 4:02 AM.

  1. Game Pass Ultimate code redeemed, but benefits not activating on console


    Hello everyone,

    I recently redeemed a Game Pass Ultimate code on my account, but I'm encountering an issue where the benefits are not activating on my console. I've confirmed that the redemption was successful, and I can see the subscription in my account details. However, when I try to access Game Pass games on my console, it prompts me to purchase a subscription.

    I've tried restarting my console and logging out and back into my account, but nothing seems to work. Has anyone experienced a similar issue or have any suggestions on how to resolve this?

    Thanks in advance for your help!

    :)
     
    Stephanie Carter1, Mar 17, 2025 at 4:02 AM
    #1
  2. Francia J. Win User

    Why is my xbox live was cancelled early

    If an Xbox Game Pass Ultimate is active, when you redeem a code for Xbox Live Gold or Game Pass for Console it will automatically be converted. In the future, it would be best to make sure that the Xbox Game Pass Ultimate is not active so it will not be converted.
  3. RedCarGamer Win User

    I was about to redeem a code for 3 months of gold and it would only redeem as 1 month of ultimate

    If you had Xbox Game Pass Ultimate already active before you redeem that code, when you enter a code for Xbox Live Gold or Xbox Game Pass it will add as Game Pass Ultimate and not only Xbox Game Pass, is this your case?
  4. A lL A T lR E O Win User

    Problema de membresía de Xbox Live [Xbox Live membership issue]

    It is probably because you previously activated your game pass ultimate subscription. If you redeem a prepaid gold or game pass code while you have active the game pass ultimate subscription, the code will extend the time of the game pass ultimate subscription
    but considering a conversion. A 12-month code of Xbox Live Gold extends a 4-month equivalent of a Game Pass Ultimate subscription.

    Here is a link that contains information on equivalences.

    https://www.xbox.com/live/gold/upgrade
  5. EzequielNeves19 Win User

    Game code vanished

    Hello Ipod_Zombie how are you?

    My name is Ezequiel I'm an Independent Consultant.

    The code disappeared because you already redeemed the subscription.

    I suggest you restart your console and see if the Game Pass Ultimate subscription benefits appear for you.
  6. Gerardo CG Win User

    How to gift Game Pass to a friend with Gold?

    Hi there Richard, my name is Gerardo and I'm an Xbox player like you. I'll be happy to help.

    Keep in mind that when your friend redeems an Ultimate code while he have an active Gold subscription (currently referred to as Game Pass Core, but I will use "Gold" to avoid confusion), it will automatically convert to Ultimate at a 3:2 conversion rate. This means that for every 3 months of Gold, he will receive 2 months of Ultimate.

    If you give him regular Game Pass for console, there will be no conversion, as Game Pass for console and Gold are treated as separate subscriptions, each with its own expiration date.

    Additionally, consider the different benefits of the subscriptions. Game Pass Ultimate is more expensive because it includes more benefits. If you want to spend less, it's recommended to give your friend Game Pass for console since, with their active Gold subscription, he would be able to play Game Pass games and play to play them online. However, Game Pass for console does not include PC Game Pass, so he won't be able to use the subscription on a PC, and it also lacks Ultimate perks.

    Take all of these factors into consideration when making your decision, and please let me know if you have any further questions, as I understand this can be somewhat confusing.

    Best regards.
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Game Pass Ultimate code redeemed, but benefits not activating on console

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