Game Pass Ultimate / Account Change-Migration

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Unfortunately that isn't possible.

hi,

thanks for your reply.

best

Hi,

i also have question about game pass. My subscription for gold just renewed this month. I have a promotional code for one month of game pass ultimate. Now in the game pass faq it says when subscribing to game pass the account is upgraded and all the remaining
gold subscription migrated over. So my question is if i cancel game pass after one month will i go back to xbox live gold or do i need to resubscribe.

Hello welcome to the forums! In this case if you have a active Xbox Live Gold membership your subscription will migrate to Xbox Game Pass Ultimate. So in this case you will lose your Xbox Live Gold and when your Xbox GamePass Ultimate expire you will need
to resubscribe again.

plus remember if for example you have 12 months of Xbox Live Gold, when you migrate your subscription the system will tell you how many months of Xbox Game Pass Ultimate you will get!

Regards!

After doing the account migration, I'd recommend you to wait a few days before trying to migrate to Game Pass Ultimate. It could be that your subscription is being converted to the UK region. If you have already waited more than 72 hours after doing the account migration, I'd recommend you to contact the Microsoft Support directly on https://support.microsoft.com/ContactUs and then select Contact Support on the search page.

I love my Ultimate game pass, But if you want to change back You can cancel Xbox Game Pass Ultimate by signing in at www.xbox.com/accounts,
and sign up again for Xbox Live Gold or Xbox Game Pass for Console. Here is the link with all the info https://beta.support.xbox.com/help/...age-subscriptions/xbox-game-pass-ultimate-faq