Game Pass subscription query

Discus and support Game Pass subscription query in XBoX Sales and Promo to solve the problem; Just a quick question regarding Game Pass. I am pretty sure when i purchased this a couple of days ago, it sayd £2 for two months, first month £2 and... Discussion in 'XBoX Sales and Promo' started by redeviledna, Aug 31, 2018.

  1. redeviledna
    redeviledna Guest

    Game Pass subscription query


    Just a quick question regarding Game Pass.

    I am pretty sure when i purchased this a couple of days ago, it sayd £2 for two months, first month £2 and the second month free. But the email i received thanking me for my purchase stated i would be charged £7.99 next month?

    Now, did i read this wrong when i signed up? I dont think so, but ofcourse, there offer isnt visible now. Anybody else sign up to the same thing that could confirm i not going crazy and hallucinating?

    Thanks in advance.

    :)
     
    redeviledna, Aug 31, 2018
    #1
  2. B00MTINGZ
    B00MTINGZ Guest
    Online Pass Query

    Just a quick question, due to a few errors a while back when setting my account up i havent been able to download any purchases on my main gamertag and i was wondering if i download the online pass on a alternate GT on the same xbox will it also work for
    my main GT?



    Thanks
     
    B00MTINGZ, Aug 31, 2018
    #2
  3. Season Pass Query

    What? The infusions DO count toward the achievement.
     
    DocHolliday 7, Aug 31, 2018
    #3
  4. LegoNinja187
    LegoNinja187 Guest

    Game Pass subscription query

    Not too sure if you mean you have been charged more than you should have, or if you have been charged £2 for two months, first month £2 and the second month free. Making the £7.99
    charge for your 3rd month of game pass.

    I would suggest that you ensure auto-renew is turned off, and contact customer support if you think you have been over charged.
     
    LegoNinja187, Aug 31, 2018
    #4
  5. redeviledna
    redeviledna Guest
    Hi,

    I havent been charged more than i should have yet. I have been charged £2 as expected, that fine. Just the receipt said i would be charged £7.99 next month.

    Ill wait and see, but thanks for your response.
     
    redeviledna, Aug 31, 2018
    #5
  6. XBF Aaron G
    XBF Aaron G Guest
    Redeviledna,

    Hey how are you? I was reading you post and I think your referring to the auto renewal that is put on you subscription after the purchase. Those emails are tailored to respond that way when you buy the 1 month. You purchased a 1 month with a promotion of
    another month for free. So after the 2 complete months are done in complete the auto renewal will take over. If you go to
    Settings>Account>Subscriptions to view subscriptions or visit
    www.login.live.com


    It should give you all your information on your subscription.

    Have fun!
     
    XBF Aaron G, Nov 3, 2018
    #6
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Game Pass subscription query