Game pass subscription not recognized by Xbox app on PC

Discus and support Game pass subscription not recognized by Xbox app on PC in XBoX Games and Apps to solve the problem; Hello everyone, I'm encountering an issue where my Game Pass subscription is not being recognized by the Xbox app on my PC. I've double-checked that... Discussion in 'XBoX Games and Apps' started by Andrea Hall1, Mar 9, 2025 at 10:52 PM.

  1. Andrea Hall1
    Andrea Hall1 Guest

    Game pass subscription not recognized by Xbox app on PC


    Hello everyone,

    I'm encountering an issue where my Game Pass subscription is not being recognized by the Xbox app on my PC. I've double-checked that my subscription is active and that I am logged in with the correct Microsoft account. Despite this, the app keeps prompting me to subscribe again.

    I've tried restarting the app and even rebooting my PC, but the issue persists. Has anyone else faced a similar problem or have any suggestions on how to resolve this? Any help would be greatly appreciated!

    Thank you in advance.

    :)
     
    Andrea Hall1, Mar 9, 2025 at 10:52 PM
    #1
  2. shamaribrown Win User

    My paypal was charged twice for xbox PC game pass

    Good day, I first subscribed to Xbox Ultimate Game Pass on my Xbox One console but when I went onto my PC to install FS2020, the Xbox App for PC does not recognize my subscription and is asking me to subscribe again. Any resolutions to this?
  3. klajdipepa13 Win User

    Multiple problems with Xbox Game Pass on PC and you, Xbox Team.

    I am having the exact same issue! Just renewed and upgraded to XBox Game Pass Ultimate, the phone app works fine, hell I can even use Cloud play. But on my PC, the XBox App doe not recognize my Game Pass subscription. I hope we will be reimbursed for the
    lost time once the issue is fixed.
  4. Francia J. Win User

    Error code 0x803F8001 appearing for my entire Xbox library.

    That’s great and yes, that includes the Xbox Game Pass for PC. This also included cloud gaming can you please check if you can access cloud gaming on your Xbox App then try to play any game from there? This is to check if it’s recognizing your subscription.

    Also, for the next resort uninstall and reinstall Xbox App.
  5. Emmanuel Santana Win User

    Game pass subscription not recognized by Xbox app on PC

    Greetings Andrea, and welcome to the Xbox Community! Connect with players from around the world, get help when you need it, and share your gaming journey.

    When did you subscribe? Was it just recently? If you visit this website: https://support.xbox.com/en-US/help/subscriptio... does your subscription appear under your account?
  6. T4C000C4T Win User

    Game Pass Ultimate Perks appear but dont work.

    I'm having the same issue. As well as my Xbox app not truly recognizing I have a Game Pass subscription, with that none of my games will open.
Thema:

Game pass subscription not recognized by Xbox app on PC

Loading...

  1. Game pass subscription not recognized by Xbox app on PC - Similar Threads - Game pass subscription

  2. Xbox Game Pass Ultimate not recognizing my subscription status

    in XBoX Games and Apps
    Xbox Game Pass Ultimate not recognizing my subscription status: Hello everyone, I'm encountering an issue with my Xbox Game Pass Ultimate subscription. Despite having an active subscription, my account is not being recognized as such. I've confirmed via my...

  3. Unable to cancel Xbox Game Pass subscription from console

    in XBoX Games and Apps
    Unable to cancel Xbox Game Pass subscription from console: Hi everyone, I'm having trouble canceling my Xbox Game Pass subscription directly from my console. I've tried navigating through the settings and following the usual path to manage my...

  4. Game Pass Ultimate subscription active but unable to access EA Play titles

    in XBoX Games and Apps
    Game Pass Ultimate subscription active but unable to access EA Play titles: Hello everyone, I'm reaching out for some help regarding an issue I've been experiencing with my Xbox Game Pass Ultimate subscription. Although my subscription is active and working for other...

  5. Game Pass Ultimate not recognizing my subscription on Xbox Series X

    in XBoX Games and Apps
    Game Pass Ultimate not recognizing my subscription on Xbox Series X: Hello everyone, I'm encountering an issue with my Game Pass Ultimate subscription on my Xbox Series X. Despite having an active subscription, the console doesn’t seem to recognize it. I've tried...

  6. Game Pass Ultimate not recognizing my subscription after renewal

    in XBoX Games and Apps
    Game Pass Ultimate not recognizing my subscription after renewal: Hi everyone, I recently renewed my Game Pass Ultimate subscription, but for some reason, it’s not being recognized on my account. Before the renewal, everything was working perfectly, but now I...

  7. Game Pass Ultimate not reflecting on Xbox account despite subscription

    in XBoX Games and Apps
    Game Pass Ultimate not reflecting on Xbox account despite subscription: Hello everyone, I recently subscribed to Game Pass Ultimate, but I'm having an issue where it's not reflecting on my Xbox account. I double-checked and confirmed that the subscription was...

  8. Xbox Game Pass - streamline multi subscriptions

    in XBoX Games and Apps
    Xbox Game Pass - streamline multi subscriptions: I am currently paying a separate monthly subscription for Xbox Game Pass Core (6.99 GBP) and Xbox Game Pass for Console (8.99 GBP). If I upgrade one to Xbox Game Pass, will it automatically cancel...

  9. Xbox Game Pass Ultimate won't recognize my subscription renewal

    in XBoX Games and Apps
    Xbox Game Pass Ultimate won't recognize my subscription renewal: Hi everyone, I'm having a problem with my Xbox Game Pass Ultimate subscription. I recently renewed it, but my account doesn't seem to recognize the renewal. Every time I try accessing Game Pass...

  10. I have an Xbox Game Pass Ultimate subscription, and I was supposed to get a Forza Horizon 4...

    in XBoX Games and Apps
    I have an Xbox Game Pass Ultimate subscription, and I was supposed to get a Forza Horizon 4...: So, I found out that Forza Horizon 4 got delisted and people said that I was supposed to get a token since I had an Xbox Game Pass Ultimate subscription, and I had one of the DLC's for the game. I...