game pass sorunu[game pass problem]

Hello Musa,

Thanks for coming to the forums. We recommend requesting a call from support. They will be able to look at the account and see if there are any issues.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hello!.

Thanks for reaching out, I'll try my best to help you with this issue.

First of all I apologize this issue is most likely due to the outage with Xbox Services, you will have to wait for this to be solved.

Xbox-status | Xbox-support

Tekrar merhaba

Geri bildirim yaptım

Sorunu çözümünü sanırsam buldum.

1-"Hello Neighbor" microsoft storeden baktığımda."Konsol için Xbox Game pass dahildir"yazısını görüyorum.

2-Windows 10 için Xbox(Beta) Uygulamasında ise , Game pass satın alınca oyunlar içinde gözüküyor.

3-Sorunun çözümü size bağlı.Oyun bilgisayar için var mı ? Yoksa sadece Konsollar için mi çıktı ? Ayar yapmanız gerekiyor.

___

[Translation - Hello again

I gave feedback

I think I found the solution.

1- Hello Hello Neighbor mic When I look at microsoft store, I see "Xbox Game pass is included for console yaz.

2-Xbox 10 for Windows 10 (Beta) Application, Game pass is purchased in the game appears.

3-The solution of the problem depends on you. Is there a game for the computer?
Or just for consoles? You need to adjust.]

Hi there Fhresh53,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with a subscription.


For any billing or subscription issues, I recommend to contact Customer Support
for further assistance.

Hope this helps.

Hi Baran,

Thanks for reaching out to the forums. We understand you are having issues launching a game. We recommend to try out the
guide for game play issues on Windows 10. There are many
different scenarios, we recommend trying all steps.

We recommend also try uninstalling and reinstalling the game.

Thanks,

Brad