Game Pass Save Data Missing?

ImJusCurious · Nov 6, 2019

I have an active game pass membership at the moment and I've been playing the game Moonlighter for a while now. I stopped playing for a few days and when I came back all my save data was gone. My achievements
are still there but now I have zero progress. Is my data stored on a cloud somewhere since I'm accessing it through game pass? Can I even get it back?

:)

ImJusCurious

Update, after speaking with the goodfolks over at xbox, im holding this L. Unless the Developers save the day. Amazing game, glitchy (Mod Removed) but guess Im gonna have to give it one more go

XBF Javier R

Hello ImJusCurious,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to retrieve saved data for Moonlighter on your Xbox One console.

Would you happen to be using an external hard drive? There is a chance that the saved data is not appearing due to the
hard drive not being detected.

Is this the only game that is missing saved data? There are two saves for each game, one stored on the console and one stored in the cloud. Please attempt following our
Xbox One cloud game saves: FAQ for tips on how to access your cloud save for Moonlighter.

Try this and then let us know the results.

Best wishes!

ImJusCurious

Thats what I thought but it keeps saying to choose a new game and I've always been connected.

ImJusCurious

Oh ofc fam, did that, trouble shooted it, the works. Might just have to hold this l and restart.

same result all time, only an option for a new game

Panno92

Have you tried starting the game without being logged-in? The game should ask you to log-in into an account after some loading time, maybe with a "late" log-in the synchronization with your saved data will start

Game Pass Save Data Missing?