Game Pass Quests Not Tracking Progress Correctly on Xbox Series X

Game pass quests changed recently so you don't get any points for unlocking achievements now.

You must also be over 18 to earn points on the new game pass quests.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your game pass quests not tracking progress.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please wait a Few Days. Progress tracking issues resolve themselves after a few days. It might be worth waiting to see if the problem corrects itself.

Kindly sign out of your account and then signing back in. Go to Profile & system > Settings > Account > Remove accounts, select your account, and remove it. Then, add your account back.

If after waiting for a few days (24-72 hours) and still your progress hasn't updated.

Kindly contact Microsoft Rewards Support: https://rewards.bing.com/support

and seek further assistance.

Thank you for your cooperation.

Hi there Genijira X,

Thanks for keeping us updated. I'm sorry to hear about the issue with Game Pass Quests not registering. If you haven't already, I recommend checking out this page for more information and FAQs:

Xbox Game Pass Quests.

• How do I track my progress and see if I completed my quests?
  • Open the Microsoft Rewards app to see your progress. Your Xbox Game Pass quest will have a green check mark when complete.
    
• How do I track achievement progress while I play?
  • To check your achievements progress on a game you’re currently playing, open the guide and select
    Achievements. To display your progress while you play, select
    Turn achievement tracker on. Select Configure tracker to choose the location of the tracker on the screen, the number of achievements to track (up to 5), and the tracker transparency. If you’re not currently playing a game, you can
    access all your achievements by opening the guide and selecting Achievements. Choose
    Next achievements for those you’re closest to unlocking, or
    Recent achievements for the ones most recently unlocked. To launch the game related to any achievement, highlight the achievement and press the
    X button.

Hope this helps.

Hey there,

Could you post back with an estimate date you first saw the progress at 40%? That will help us understand how long that has been stuck there. Once we have that information, we can pass it along to the appropriate team for this promotion.

Thanks!

Can you see your progress tracked through the quests? Some of the Game Pass quests require you to go back into the quest screen and click "Claim your points" once you have completed it.

Hope this helps!