Game Pass Quests and Microsoft Awards app not tracking progress Properly

Discus and support Game Pass Quests and Microsoft Awards app not tracking progress Properly in XBoX Sales and Promo to solve the problem; Hi, As described... For example, Game Pass Quests 1) I launch multiple game pass games and I still do not have the 'Play any Game Pass' reward. 2)... Discussion in 'XBoX Sales and Promo' started by Dompotter, Mar 25, 2020.

  1. Dompotter
    Dompotter Guest

    Game Pass Quests and Microsoft Awards app not tracking progress Properly


    Hi,

    As described...

    For example,

    Game Pass Quests

    1) I launch multiple game pass games and I still do not have the 'Play any Game Pass' reward.

    2) Sea of Thieves - launch game - no reward

    Microsoft Awards App

    3) Gears POP - I have the Earn an achievement Tick, but the 'Download the game' is not ticked.

    There are other examples, but it seems random what the system awards or not.

    Any ideas ?

    Dom

    :)
     
    Dompotter, Mar 25, 2020
    #1
  2. Dompotter Win User

    Game Pass Quests and Microsoft Awards app not tracking progress Properly

    Hi All,

    I checked my account before I logged this forum post to double check and they were not working.

    I left it an hour, checked again, and all the problems were resolved...

    Don't know if its coincidence, but thanks to whomever fixed it :)

    Dom
  3. MonjaJozef Win User

    Game Pass Quests and Microsoft Awards app not tracking progress Properly

    We are all on the same boat. Patience.
  4. Furiekins Win User

    Game Pass Quests and Microsoft Awards app not tracking progress Properly

    Same here.

    It's not recognised any games I've opened (or Rewards earned for playing a game) for about a week now.

    Pop one still isn't working. for me after a restart today.

    Lost five or six days of dailies where I've opened the game, but it isn't registering.

    BTW - is there any official way of reporting this?
  5. Jayhab4real Win User

    Game Pass Quests and Microsoft Awards app not tracking progress Properly

    Looks like a fix was pushed overnight, I've been able to complete the Gears Pop task today!
  6. Zenosos Win User

    Game Pass Quests and Microsoft Awards app not tracking progress Properly

    Also just to add even after updating the Xbox game pass app is not launching for me. Stays at loading screen with Xbox symbol and doesn't change. Hopefully these can be fixed in the coming days if you are reading Xbox support staff
Thema:

Game Pass Quests and Microsoft Awards app not tracking progress Properly

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