Game Pass Quest Reward point tracking/calculation errors

Discus and support Game Pass Quest Reward point tracking/calculation errors in XBoX Sales and Promo to solve the problem; I notice that my calculation of accumulated reward points sometimes doesn't track correctly. In past I thought multiple browser tabs would cause... Discussion in 'XBoX Sales and Promo' started by Yu Silly Goose, Sep 9, 2020.

  1. Yu Silly Goose
    Yu Silly Goose Guest

    Game Pass Quest Reward point tracking/calculation errors


    I notice that my calculation of accumulated reward points sometimes doesn't track correctly. In past I thought multiple browser tabs would cause information reconciliation errors, was a major pain when trying to earn points doing quizzes and other reward
    activities. Last couple years it has mostly been pretty good.

    In last year or so I noticed problem somehow relating to the Game Pass Quests on the XB1, when I get notifications that a quest is ready to turn in, I think there's an error relating to turning these in. I more often notice that after turning in seems to
    put me back points rather than gaining them on top of current balance like it should. Not sure what is happening but it looks more like it reverts balance to maybe around what it was when I earned my Quest completion rather than adding the points to my current
    balance at time of turning them in. That basically means I would lose progress made after the quests were completed after turning them in.

    I think problem might be related to turning in quests from notification prompt, and/or turning in multiple quests at once. Possibly wonder if this is happening whether it can be avoided by bypassing notification prompts by going to profile page, going to
    Gaming tab, and turning quests in there from the Game Pass Quests subsection.

    I seem to notice this more when I am approaching a goal to redeem so I know "just a little more", then all the sudden I am like 1K off where I should be. It has happened on a number of occasions.

    Just wondering if anybody else has notice or suspected similar issues with points not seeming to add up correctly, or rather, subtracting from your reward points total.

    :)
     
    Yu Silly Goose, Sep 9, 2020
    #1
  2. BarrelBurrito01 Win User

    Gamepass quests

    The game pass quests will still be tracked even if they aren't showing in the rewards app. When I joined game pass it took about four days for the quests to show up. While I was waiting I searched online for a solution and came across the list of quests.
    Anyways I did the quests, got the achievements then when the app finally updated. My status was tracked and all I had to do was unlock my points.
  3. LegoNinja187 Win User

    Xbox Game Pass Ultimate

    yes, you can obtain the rewards points from completing the Game pass Quests and the quest for Game pass Ultimate members, you will not how ever obtain rewards points for purchasing the subscription itself.
  4. AridLizard Win User

    Does anyone know what the name of this game or app

    sometimes there is a Microsoft Rewards Quest to earn 10,000 gamer score for 10,000 MS Reward Points.

    you need to get the MS Rewards app on your Xbox to view your progress.

    if you have Game Pass then you can also do the Game Pass Quests for more Reward Points.
  5. Mountain Dew Win User

    still no quest reward from febuary

    This forum is for the Xbox Live Rewards program located at https://rewards.xbox.com.

    Game Pass and Gold Quests are handled separately from that program. Your best option is to contact support and notify them of an issue with the tracking of the rewards. I had to do this at one point and they were able to correct the issue via chat support.
  6. StuartATrueRed Win User

    How do Xbox gold quests work?

    The quests that i know of are the Xbox game pass quests, the Xbox Live gold quests, they work a bit like the game pass quests, and then there are the Microsoft rewards quests, which are pretty similar to how the xbox live rewards quests worked. You purchase
    certain games or films, and then you get so many points on your account for doing it.
Thema:

Game Pass Quest Reward point tracking/calculation errors

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