Game pass problem

Hello, I have a big problem with the Game pass because I had taken the subscription on my other profile that is called Freazaa except that I no longer know the password that I put and to connect Microsoft asks me my password and so I come to that I can no
longer play my Game pass games and that I will have to pay without enjoying it because its asking me to go on my profile or I took the subscription to check if it is not cancelled. So I would like to know if it would be possible either to transfer the subscription
to my Xbox one main account which is this one Freaks88 or give me back my 2nd profile password (I had put anything like password, name and first name). Thanks to the whole Xbox team for helping me fix my problem.

:)

 

Game Pass Problem

Try to reboot your Xbox and see if you have access to games, it sometimes happen that the console doesn't refresh subscription status. If this doesn't help then check your active subscriptions under your account web page. Last resort would be to chat to
someone from MS and ask if they can verify your subscription status: Contact Us | Xbox Support

 

Game Pass Problem

I have renewed my subscription to the game pass but have not yet subscribed

I paid the subscription fee

 

You can't transfer game pass. The best way is to reset you password on that account Reset your password