Game Pass PC Crashing on Game Launch

OwlGreen · Mar 21, 2020

I've had Game Pass on my PC for several months now and everything has worked fine. Today, for no apparent reason, it will not download or install games (gives error code 0x80073cfc) and crashes every time I try and launch a game that is alreadyy installed.

Launching games from the start menu takes me to the Microsoft store which then also does not work, and comes up with error Code: 0x000001F8, CV: tbXQqUS5z0iPNzLT

:)

OwlGreen

Yes both are updated. I've tried both repairing and reinstalling the Xbox client as well.

xDevilxGirlx421

Hi,

have you looked if the your app and windows 10 are up to date?

JosefLBohorquez

Thanks for the update Nate, I was checking the official FH5 known issues.

And there's one saying:
"Crash - Game may crash on launch for some players. Please see support article "My Game is Not Launching or is Crashing on PC""

Could you try performing the steps on the support article first?
https://support.forzamotorsport.net/hc/en-us/ar...

Kathy A.

Hello Tigress3346,

Thanks for your reply.

We understand that you are having issues with Forza Horizon 5, and it keeps on crashing in startup. Let us check on this together and sort this out in timely manner.

If you already bought the game where you do not need Xbox Game Pass subscription to access the game title, then this game should be playable. We found out that the crash is listed among the known issues from the game support of Forza Horizon 5:

Crashes

Crash - Crashes during free roam, tuning cars, applying upgrades due to memory issue causing loss of tunes, cars, or upgrades
Crash - Game may crash on launch for some players. Please see support article "My Game is Not Launching or is Crashing on PC"
Crash - Game may crash with the error message "The memory could not be read" (Date Updated: 10.04.22)
Crash - PC - Some players are crashing on launch with no error message at startup after series 14 update (Date Updated: 11.22.22)

Link: FH5 Known Issues – Forza Support (forzamotorsport.net)

If you notice, you will see some players were getting this issue. So, we recommend you to first perform this troubleshooting the game support suggested - "My Game is Not Launching or is Crashing on PC" then if issue persist, you might be of need to contact the game support for assistance.

We look forward for your update.

Regards,

XBF John

Ahoj,

Chcete -li tento problém vyřešit, vyzkoušejte tyto možnosti řešení potíží poskytnuté vývojářem: My Game is Not Launching or is Crashing on PC – Forza Support

S pozdravem,

[Výše uvedený text byl přeložen strojově a nemusí představovat přesné vyjádření původní zprávy.]

Hello,

Please try these troubleshooting options provided by the developer to solve this issue: My Game is Not Launching or is Crashing on PC – Forza Support

Best Regards,

Game Pass PC Crashing on Game Launch