Game pass membership disappeared

Discus and support Game pass membership disappeared in XBoX on Consoles to solve the problem; My game pass renewed on 12/16 and it was working fine but today when I logged on to my Xbox it says that my membership has lapsed?... Discussion in 'XBoX on Consoles' started by xTsugOx, Dec 23, 2017.

  1. xTsugOx
    xTsugOx Guest

    Game pass membership disappeared


    My game pass renewed on 12/16 and it was working fine but today when I logged on to my Xbox it says that my membership has lapsed?

    :)
     
    xTsugOx, Dec 23, 2017
    #1
  2. Vasilis23GR
    Vasilis23GR Guest
    Xbox Game Pass games list not showing up in My Games and Apps tab

    Hello everyone. About a week ago i bought the Xbox Game Pass and until yesterday every game available in the game pass list was showing up in my gamea and apps tab. When i turned on my console today the list of the xbox pass games had disappeared. Is anyone
    having the same problem?
     
    Vasilis23GR, Dec 23, 2017
    #2
  3. VenomousTick122
    VenomousTick122 Guest
    Where is my xbox gold gone

    my membership has disappeared please help I had a valid subscription until next year
     
    VenomousTick122, Dec 23, 2017
    #3
  4. Siriusdish Win User

    Xbox live problems.

    Purchasing Xbox Game pass Ultimate, cancels your gold membership and game pass membership, and replaces it with ultimate which includes both gold and game pass.
  5. Darkwolfman100 Win User

    Game pass

    No, you will have a new charge in October to continue with your Membership of Game Pass, but if you use a game pass code, when you have a gold Membership, so you lost the Gold Membership because you used both passes at the same time.
  6. ngocphi Win User

    Unable to claim this months free game.

    And you can stack memberships for up to 3 years anything above that will disappear
  7. luissolid Win User

    Game Pass Ultimate Cancelled My Xbox Live Subscription

    Hello welcome to the forums!

    When sign up to Xbox Game Pass Ultimate you Xbox Live Gold membership and Xbox Game Pass membership convert to Xbox Game Pass Ultimate, actually the system clarify how many Months you will get for your active subscriptions. Then you can get back to the old
    membership.

    Regards!
  8. MikeGain42 Win User

    Xbox Game Pass Ultimate - Xbox Series X

    Did a bit more digging in the FAQs, no issues at all for existing Game Pass members (direct quote from FAQ):

    If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted to Xbox Game Pass Ultimate at a conversion ratio when you redeem the 24-month Xbox Game Pass Ultimate
    membership and added to your Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

    If you’re already an Xbox Game Pass Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Xbox Game Pass Ultimate membership through Xbox All
    Access. You will be unable to redeem with more than 12 prepaid months of Xbox Game Pass Ultimate.

    To check your prepaid balance, go to https://account.microsoft.com/services. Note, once converted to Xbox Game Pass Ultimate, Xbox Live
    Gold and other Game Pass memberships cannot be unconverted. Learn more at www.xbox.com/gamepass.
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