Game Pass Goals - December

Hi,

I took out a 1 Month Game Pass Subscription, on the 28th November, in the UK.

I'm unable to see any sign of the Game Pass goals, under the Game Pass or Membership screens on my Xbox One. Am I missing something or is this a bug?

Wise Owl

:)

 

December game pass goals

Hello All, my comment is directly related to the Every Day is a Game Pass Day Contest for December 2017. I spent every day this month with 1 or 2 exceptions, in a Game Pass Title to make sure that I played 25 days, so that I may be entered for a chance to
win the Ultimate Prize, a 24K Gold XBox One X Scorpio Edition.

Well, this was all to no avail, as I went in to play a title tonight and ensure that I had played plenty of days and plenty of time, but my subscription was suddenly inactive. I knew I had seen the charge come out of my account around Christmas, so I double
checked. Sure enough, at 1:36 AM on 12/25/2017 Game Pass showed a completed transaction for the amount of the subscription. So, I checked my account on
http://account.microsoft.com and found that my Game Pass Subscription was pending. Being New Years Eve, I couldn't raise anyone by phone, but was able to contact a couple of reps through online chat.

The long and the short of my entire disappointing conversation with 2 different reps. Was an apology and an offer to refund my $10.65. This is an outrage, and I also wonder if it isn't their way of making sure there aren't too many people in the contest
for the Grand Prize. As it stands now, I have spent days and hours in games to be entered into the contest, and Microsoft Screwed me...

 

December game pass goals

This month, in order to complete the Game Pass Goals, a player must play a Game Pass game for at least 30 minutes on 5, 15, or 25 days. If I already own a game in the Game Pass catalogue, e.g. Halo 5, would playing this game still count towards the goal?
Or do I have to play games from the catalogue that I do not currently own?

 

Hey Wise Owl 2000! Can you post a screenshot of what you see when you select Game Pass from your Membership tab on My Games and Apps so we can take a look? Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Attached screenshot as requested.

Wise Owl

 

Hey Wise Owl 2000! Have you tried any troubleshooting so far? I would suggest starting by

removing and re-adding your profile as well as a
power cycle to see if that helps at all. Post back and let us know how it goes!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Hi,

I'd already tried a power cycle, but I've now removed profile, run a power cycle & then reinstalled my profile. Unfortunately, it hasn't solved the problem.

Wise Owo

 

As far as I'm aware, the Game Pass Quests are accessed through an app called the "Game Pass Lounge", which still is not available in the UK store (I am also in the UK). Until the Lounge app is made available to the UK, we won't be able to see the quests.
That page in your screenshot is where the option should be to download the app.

Hopefully someone will be able to correct me if I'm wrong, otherwise it's just a waiting game for now, which sucks a bit since I think this is the first month the Game Pass Quests are open to the UK, and we haven't been given the means to know about them.

Below taken from this page: Xbox Game Pass Goals

"Xbox Game Pass Goals is a fun way to get rewarded for being a member. Each month, a new Goal is posted in the Xbox Game Pass Lounge and everyone who completes their Goal is guaranteed to win a prize."

"There is no need to register or sign-up for Game Pass Goals—just navigate to the Xbox Game Pass Lounge to check out your Goal for the month."

"Where do I find my Goals?
Your monthly Goal will be located in the Featured channel of Xbox Game Pass."

 

Hi Xris,



Thanks for your post.



That link is also available on the Xbox GB site:

https://support.xbox.com/en-GB/billing/xbox-subscriptions/xbox-game-pass-goals.



As you've already posted, it states
"Your monthly Goal will be located in the Featured channel of Xbox Game Pass.", so I assumed the Goals would
have shown up under the Featured section.



I believe it's was September, when the "Game Pass Goals" were first offered to members; including those in the UK. But I've found very little
information on this Promotion?



1. Eligibility: Xbox Game Pass Goals Prize
Draw (the “Prize Draw”) and the Special Offer are open only to legal residents of the fifty (50) United States (including District of Columbia) or the United Kingdom who are eighteen (18) years or older at the time of entry ("Entrant"). Employees of
Microsoft Corporation, HelloWorld, Inc., and their parent and affiliate companies as well as the immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible. The Prize Draw and
Special Offer are subject to all applicable laws and regulations and is void where prohibited.
Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor’s and Administrator’s decisions, which are final and binding in all matters related to the Prize Draw and the Special Offer.
Winning a prize is contingent upon fulfilling all requirements set forth herein.

 

Hey Guys! We have passed your information along to the proper teams to take a look. As soon as I get an update, I will be sure to post it here. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Hi,

Are the Monthly Game Pass Goals available to view on the Website?

Whilst we're waiting for this issue to be fixed, will our accounts still qualify for the relavent reward for compleating these Goals?

Wise Owl

 

Hey Guys! This should issue should now be resolved. You may need to
remove your profile, preform a
power cycle, and then add your profile back to the console to see goals tile come back. Give those steps a shot and let us know how it goes!

 

No, I've removed profile, power cycle & reinstalled profile, for the 2nd time and it still has not fixed this issue.

Wise Owl

 

Hey Wise Owl 2000! Just to double check, are you still missing the goals for December? Post back and let us know!

 

Yes, I'm still missing the Game Pass Goals tile, after removing my Profile, running a Power Cycle & then reinstalling my Profile.

I would also like to enquire, if my progress for the November Game Pass Goals was correctly recorded; as I dodn't have this tile on my Xbox?

Wise Owl