Game Pass Games Only Crash - Not Steam/Epic etc

Discus and support Game Pass Games Only Crash - Not Steam/Epic etc in XBoX on Consoles to solve the problem; Hi all, I've seen some people in the past have this issue but there doesn't seem to be an official response from Xbox about this and I feel like it... Discussion in 'XBoX on Consoles' started by JackKirsop, Nov 17, 2023.

  1. JackKirsop
    JackKirsop Guest

    Game Pass Games Only Crash - Not Steam/Epic etc


    Hi all,

    I've seen some people in the past have this issue but there doesn't seem to be an official response from Xbox about this and I feel like it really does need to be addressed.

    When running a GTX card (this is the only thing I can identify as being an issue) all game pass games crash to desktop after an indeterminate amount of time for no discernible reason. Temps are fine, drivers are fine, nothing intense in game etc... However, this didn't happen when I borrowed an RTX card.

    I'm almost 100% sure that this shouldn't be the reason as it's completely illogical for a game to crash based solely on the GPU type and nothing else but I'm yet to find a fix for this but I'm also yet to get through to Xbox support; whenever I'm free to chat to support they're closed or can only be contacted via a call back which is extremely inconvenient for me due to work and phone anxiety.

    Has anyone came across this and found a genuine solution or reason to this as all I've seen is to end the WindowsExplorer.exe in task manager. I'm also concerned Xbox will take the Microsoft route and just demand a clean install of the OS which seems to be their first port of call for everything.

    Thanks!

    :)
     
    JackKirsop, Nov 17, 2023
    #1
  2. KhajiBower34 Win User

    Game Pass Games Only Crash - Not Steam/Epic etc

    Hello JackKirsop, I am an independent advisor and I will be happy to help you today. My name is Khaji

    Dear, I understand your annoyance and I am sorry that you are going through this problem, but as an independent advisor I will try to help you. Remember that I handle somewhat limited information. I am a player like you, an organic person like you.

    According to what I know, you are not alone in this problem, some users have reported similar problems with Game Pass games that crash when using GTX Graphics cards, I don't know if you will understand what I am telling you but it is the information that I drive then.

    Here are some solutions that have worked for some users:

    GPU Undervoltage: One user reported that they managed to fix the issue by undervolting their GPU when playing Xbox Game Pass games.

    However, this may not work for everyone.

    Closing Razer Cortex: Another user mentioned that closing Razer Cortex solved the problem

    Reinstall graphics card drivers: Some users suggest uninstalling and then reinstalling graphics card drivers

    Adjust 3D settings: Navigate to 3D Settings > Manage 3D Settings. Open the Settings tab of the program and choose the game from the drop-down menu

    Clean boot PC: If there is a third-party application that starts when you boot your PC and could be interfering with the games you download from the Windows Store, it is recommended to start your PC with a clean boot

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
  3. mcirish3 Win User

    Game pass games simply refuse to launch all hang or crash at startup. Anyone got a real solution and not a canned one?

    I don't get an error of any kind. Some games just hang some just crash outright. It's been an off-and-on issue for over a year. It's not a "MY PC" problem though, hundreds of people have the same problem and 0 people seem to have a solution, and again how is it that Steam and Epic can have their stuff work almost perfectly all the time but Microsoft can't figure it out? Also Like I said and you ignored I have more than one game I own on steam/Epic that is also on game pass. The Steam/Epic version works just fine. So it's not the game that's the issue it's the Game Pass launcher. Arc Evolved doesn't work on Game Pass but does through steam, Halo doesn't work on Game Pass but does through Steam, Skyrim doesn't work on Game pass but does through Steam. I get it at the end of the day Microsoft just needs to fix their **** but that's not something Microsoft does often. It's a Game Pass /Windows issue. My best guess is a windows Certificate/services/Registry issue of some kind. But no one seems to have a clue what exactly or how to fix it. I'm asking here out of desperation because the alternative is just to cancel my Game Pass subscription and come back in a year and see if they fixed it or not.
  4. Mrxsevenx Win User

    xbox app games crashing randomly

    so it still dose it just random crash the steam games play fine but game pass games random crash
  5. SwordofWhedon Win User

    Steam / Game Pass etc

    The Xbox app is part of windows

    It's no different than running steam, or the epic game launcher, possibly slightly less burdensome because it's part of the operating system though I don't know that for a fact
  6. roger812 Win User

    Steam / Game Pass etc

    Ok, thanks I think I get that.

    Would running a game through the XBox App on Windows just unnecessarily add another application layer? Or have I misunderstood.
Thema:

Game Pass Games Only Crash - Not Steam/Epic etc

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