Game Pass for PC - Games deleted, can't install new ones.

skapunkmetalskater · Jan 4, 2023

I have Xbox GamePass for PC. It worked great for months. But now I load up GamePass and my games have all been deleted (except maybe 1 or 2) and I can't download and install them again. I've uninstalled Game Pass for PC and when I try to install it again, it fails with a "something unexpected happened" message and error code 0x80072F8F. I've looked online for fixes and while it appears to be a common issue, I can't see a workable solution. I have no issues with any other platforms, like Steam.

I'm cancelling my subscription and requesting a refund for the period of inactivity due to being unable to download and play any games if I cannot get this fixed.

:)

Geri M.

Hello skapunkmetalskater,

Good day and we you are well today.

First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?

Again, our apologies, and thank you for your understanding as we try to catch up.

We look forward to your reply.

We will be glad to follow up and help you.

Sincerely,

Xbox Forum Moderator

Microsoft Community

ItsCheesy

I cancelled the xbox game pass and bought the pc beta and I still can't install the game, it also isn't letting me uninstall the xbox companion as well as install the new one.

Schuyler Collier

****? I can't install from Xbox Game Pass PC either. I went to Ubisoft launcher to get it and English isn't one of the install languages. **** is going on

luissolid

Games like Borderlands 2 or Minecraft can be install if I had a xbox one but to PC I can't (xbox game pass PC) !! Why ?!

Why ?

Tve Xbox Game Pass from console its different from the Xbox Game Pass on PC!

Some games are exclusive for console and others for PC.

Btw remember tha Xbox Game Pass on PC it's just started, so you will see more and more games will be add on Game Pass.

Regards!

Kakaia Insider

Games like Borderlands 2 or Minecraft can be install if I had a xbox one but to PC I can't (xbox game pass PC) !! Why ?!

Why ?

Tve Xbox Game Pass from console its different from the Xbox Game Pass on PC!

Some games are exclusive for console and others for PC.

Btw remember tha Xbox Game Pass on PC it's just started, so you will see more and more games will be add on Game Pass.

Regards!

But Borderlands and Minecraft were always exclusive for PC (for years)... but for MS and "Game Pass" both are exclusive for Console ! 🤔

Game Pass for PC - Games deleted, can't install new ones.