Game Pass for PC - Administrator Approval Required for Installation?

RyanSweet · Jun 18, 2019

I recently signed up for Game Pass on PC. I've run into issues with some of the games on the App.

The first more prevalent one is only on games that have "Administrator Approval Required for Installation" listed on its store page. On all of these games I run into an issue where I cannot begin the download. The download tries to start. On a fresh install
it will even ask me which drive I want to install the game on but will inevitably error out. It spits out "Error code: 0x80070005."

- I made sure I have enough space on the drive I'm trying to install to

- I've checked to make sure that my Game Pass membership is current on the Windows website and within the app I've made sure my account says that my game pass is active.

- I've tried running the app as an Administrator

- I've made sure my Windows account has Administrator privileges

- I've tried resetting the app via windows settings.

- I've tried a fresh install of the app. With multiple restarts

- I tried deleting Microsoft game services and reinstalling it via powershell as recommended on the FAQ page

The second problem I've encountered is with Halo Wars 1. It errors out as it tries to begin the download as well. This one spits out a different error

though. Error code: 0x803f8001

None of this has worked. I can't help feeling as there is some fix to this but I can't seem to come up with a solution. Any and all help would be appreciated.

Thanks!

:)

Scriptide

Hello, I am having the same frustrating error when trying to install Game Pass games. After doing some testing I noticed that I can install games that don't say "Administrator Approval required for installation". I think there is a bug where the app is failing to request administrator approval so it just errors and doesn't install the game.

Games such as Sea of thieves or Broken age that don't require administrator approval install fine for me.

XBF Crystal P

Hi there Ryan,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with installing a game from Game Pass for PC. I recommend to check out the following article: Windows
10 Xbox (Beta) App FAQ

Q: ANYTHING WE HAVEN’T EXPLICITLY COVERED BELOW

A: Please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables you
to provide feedback about Windows and apps by sharing your suggestions or problems.

Q: Why do some games require administrator privileges while others don’t?

A: Some games require additional components to be installed for the game to function properly. Depending on the components being installed, we may require permission from an administrator via a prompt at game installation
time or the first time the game is launched. See Create
a local user or administrator account in Windows 10 for more information.

Q: I am having trouble installing a game on my PC. What can I do?

A: Visit the Troubleshoot
game installations on Windows 10 to find some suggestions on how to fix the issue. For more information, visit the Known
Issues for Game Launches (June 2019) page.

Thank you for letting us know about the issue. We'll be locking the thread.
If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thanks you and have a great day.

Jabrwock

Hello, I am having the same frustrating error when trying to install Game Pass games. After doing some testing I noticed that I can install games that don't say "Administrator Approval required for installation". I think there is a bug where the app is failing to request administrator approval so it just errors and doesn't install the game.

Games such as Sea of thieves or Broken age that don't require administrator approval install fine for me.

Good to know, I'll keep an eye out for those! Yeah I have Sea of Thieves and Broken age successfully installed as well.

BrittanyKilgore

says administrator approval required for installation only game that says that

Smwutches

That game was removed from Game Pass recently. You'll need to purchase it if you want to continue playing it.

Game Pass for PC - Administrator Approval Required for Installation?