Game pass beta trouble! Please help??

Dodgy242 · Jun 23, 2019

I've bought the beta gamepass yesterday on my fangorn mailing address. But I needed op upgrade Windows before I could use the Xbox client.

I did that.

Now I downloaded and logged in with the fangorn adress which I've had for over a decade. Trouble is, when I want to play a game on the beta gamepass it says I still need to buy it???

I thought, well, it's only 1€, so I'll buy again, but it asks me to log in with one of my other mailing addresses! Weird, because I'm sure that on the fangorn address the gamepass is active. Is the client looking for the pass on another address???

Please help anyone?

Thank you in advance!

:)

blueamcat

Sorry man! Try contacting support directly. Maybe they can figure it out for ya! xbox.com/help

Dodgy242

Wait I've been checking, There is indeed an administrator acccount as the only account.

There is the gmail general acocutn for email agenda and contacts.

Then there is accounts used by other apps. The fangorn account is with that. I

I have this on the account now, should that help? Should I restart to see if it works because I quickly checked the app now and it still doesn't work.

BIG THANK SIN ANY CASE FOR THE HELP ALREADY BLUEAMCAT!

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blueamcat

That's odd. I thought every Windows 10 PC was linked to a Microsoft Account. Hmm.

Dodgy242

Thanks for the quick reply! But I don't think that's it. There is no login on my PC. There are no different accounts on this PC. I have a gmail account yes but that's not linked to the PC. Neither is it linked to Paypal btw, which I used to make the purchase.
Paypal is also linked to the fangorn address.

blueamcat

It's probably seeing whatever account you're logged in on, on the PC. So, whichever account you have your PC setup on. If that makes sense? You may have to make another user on the PC for it to work correctly.

Game pass beta trouble! Please help??