Game Pass app pop up says I have a suspension, Xbox app does not. Enforcement history is...

Discus and support Game Pass app pop up says I have a suspension, Xbox app does not. Enforcement history is... in XBoX Accessibility to solve the problem; I opened the Game Pass app, and a pop up stated “your account is suspended”. I clicked it, and the enforcement page shows my history is clear, never a... Discussion in 'XBoX Accessibility' started by RyanH79, Feb 15, 2023.

  1. RyanH79
    RyanH79 Guest

    Game Pass app pop up says I have a suspension, Xbox app does not. Enforcement history is...


    I opened the Game Pass app, and a pop up stated “your account is suspended”. I clicked it, and the enforcement page shows my history is clear, never a suspension action. Support on console shows an enforcement, enforcement site via console shows clear, call to support shows clear. I can play games, post captures, chat with friends. So why does it say I had a suspension? I had no notification or email either. Is this a glitch or something again?

    :)
     
    RyanH79, Feb 15, 2023
    #1
  2. RyanH79 Win User

    Game Pass app pop up says I have a suspension, Xbox app does not. Enforcement history is clean via mobile and Console. Is there a network issue or something?

    Good to know, the one on the console says it’s from “2 days ago”. Been able to everything for the last 2 days so I was just like, I was? It’s just funny that Game pass is like, you’re suspended, and xbox app is like, uhhh no he’s not… Thank you, much appreciated!
  3. Smwutches Win User

    Game Pass app pop up says I have a suspension, Xbox app does not. Enforcement history is clean via mobile and Console. Is there a network issue or something?

    It's a glitch that's been going on for a little over a year now. As long as nothing shows on the enforcement site and you're able to play online, you're fine. I get it all the time.
  4. Benjibro1990 Win User

    False enforcement notification

    I am getting the same message on my game pass app as well

    I can intsall games from it I have gone to my enforcement history and nothing showing up last enforcement I got was back in 2020
  5. Levi Herring Win User

    Changing gamer pic on mobile app

    My active and and enforcement history both say no suspensions. I have only tried on my phone but I’ve tried on my WiFi and my cellular data. I’ve also tried deleting the app and reinstalling but still nothing.
  6. SamuelHayden1 Win User

    Account suspension notice won't stop appearing.

    The suspension ended the 18th of March, this year. And it isn't the xbox that is the problem, the notification for the suspension stopped popping up a day after the suspension ended. It's a problem with the Game Pass app on mobile. The notice just never goes away. I got some friends to try Game Pass on my account, and I'm worried about them finding out about the vile, horrible things I said, that cause this issue to begin with.
Thema:

Game Pass app pop up says I have a suspension, Xbox app does not. Enforcement history is...

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