Game Pass and Live gold pass

theunit1982 · Apr 23, 2018

Hello

Due to you stopping the rewards scheme, I have decided to sell my xbox and close everything down. I purchased roughly 18 months of xbox membership and 18 months of gamepass membership upfront in order to get all the relevant GEM
rewards I needed and now I get told that you are closing off the scheme, so this was all a pointless waste of money.

Please can you let me know a way of getting this refunded as I am not happy about any of this and mainly the way we have all been treated here.

:)

SLB4EVERPT · Apr 23, 2018

Rocket League Error

Gold pass doesnt exist.

Do you refering to game pass or xbox live gold?

Cheezy604 · Apr 23, 2018

Free trial and $1 promotion

I don't have a game pass or live gold subscription.

If I start the 14 day trial game pass, can I still use the $1 game pass promotion?

Same for live gold is there's a free trial.

XBLRewards8 · Apr 23, 2018

Hello theunit1982,

This forum is for Xbox Live Rewards issues only. If you are having issues with a refund, you should reach out to Xbox support for assistance (Contact Us | Xbox Support).

Viper7Gamer

Game Pass Ultimate includes Xbox Live Gold, Game Pass for Console and Game Pass for PC.

You must have just Game Pass and Xbox Live Gold.

Ricardo Cintra

Hi the Game Pass Ultimate is the pack of this Services: Game Pass(Xbox) + Game Pass(PC)+Live Gold

If you only play in Xbox, Subscribe the Game Pass Ultimate is the Same with you Subscribe Game Pass + Live Gold but you only go pay $ 15.00 vs $20.00 by Subscribe Game Pass and Live Gold Se-pared

AridLizard

the upgrade from Xbox Game Pass to Game Pass Ultimate combines Game Pass with Xbox Live Gold, that is why Game Pass Ultimate costs more than standard Game Pass, and the combined cost is cheaper than having Live Gold and Game Pass as separate subscriptions

AridLizard

with Xbox Live Gold you get 3 free Games With Gold each month that are yours to play as long as you have an active Live Gold subscription. if you play any of those games then you will want to keep Live Gold

with Xbox Game Pass you have access to all the games in the Game Pass library. if you play any of those then you will want to keep Game Pass

as the others have said, there is a new service which combines Live Gold and Game Pass called Ultimate Game Pass (which works out cheaper than the 2 separate subscriptions)

if you upgrade to Ultimate Game Pass it will convert any Live Gold and/or Game Pass you have into Ultimate Game Pass.

do not cancel Ultimate Game Pass as it does not give you back the separate Gold and Game Pass that was converted.

it's best to turn off recurring billing and just let the Ultimate Game Pass run out if you wish to go back to only using Game Pass or Gold.

Smwutches

¿Tienes Game Pass o Gold? Game Pass Live Gold no es una cosa. Si solo tienes Gold, no tienes acceso a los juegos en Game Pass.

Game Pass and Live gold pass