Game pass and gold trials

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

The code may be in the same sleeve that includes a gold trial and a game pass trial.

Gold trials can only be used if you're not currently on a gold subscription. So if you're still on a subscription, it won't work.

The game pass trial is only for accounts that have never used game pass.

I totally understand that, the problem is that because I activated the 14 day trial of only Game Pass my Gold was cancelled. I thought that it would just keep my Gold and give me the benefits of only Game Pass without the Game Pass Ultimate features but that didn't seem to be the case. Maybe if I run out the trial time or just cancel the Game Pass trial my Gold will come back.

Yup. It's that way for game pass trials, but not for gold.