Game pass and child account

Hi Matt B, My name is Vanessa, an independent advisor, and I'm here to guide you on your case.

Yes, you need to remove your child's account from the family in order for them to use their Xbox Game Pass Core subscription. When a child account is in an adult's family, it inherits access to the adult's Xbox Game Pass subscriptions. In this case, your child is inheriting your Xbox Game Pass Ultimate subscription, which allows you to play games on two consoles at the same time.

If you remove your child's account from the family, you will need to re-configure it as an adult account. This will allow you to assign them an Xbox Game Pass Core subscription, which only allows you to play games on one console at a time.

To remove your child's account from the family, follow these steps:

Sign in to your Xbox account on the Xbox website.
Click on the "My Family" menu.
Search for your child's account and click on "Remove."
Follow the on-screen instructions to complete the process.
Once you have removed your child's account from the family, you can assign them an Xbox Game Pass Core subscription. To do this, follow these steps:

Sign in to your child's account on the Xbox website.
Click on the "My Account" menu.
Click on "Subscriptions."
Click on "Add a subscription."
Select "Xbox Game Pass Core."
Enter the Xbox Game Pass Core subscription code.
Follow the on-screen instructions to complete the process.
Once you have assigned the Xbox Game Pass Core subscription to your child's account, the games should appear as available to play. If they do not, it is possible that you will need to uninstall the content that they downloaded and re-download it through Xbox Game Pass Core.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Laura, this message appears because your child's account is a child and it is not enable for purchases, in which case you can put your child's account in a Family and enable the purchase of the subscription for their account.

The other way to uprgrade from Live Gold to Game Pass Ultimate would be to buy a 25-digit Game Pass Utimate card and redeem it in your child's account, so the time he has of Gold will convert to Ultimate.

Will this feature be available for the child account eventually? The account has its own active game pass ultimate. It is not using game share off the parent account, which does not have game pass of any type.

Hello Christopher,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through understanding your confusion and annoyance, there are two possible reasons why you cannot purchase Game Pass Ultimate on the Xbox One S that you set up for your child.

The first possibility is that your child's account is not old enough to purchase Game Pass Ultimate. The minimum age to purchase Game Pass Ultimate is 18 years old in most countries. You can check the age of your child's account on the account settings page.

The second possibility is that your child's account does not have the proper payment information. To purchase Game Pass Ultimate, you need a valid credit or debit card. You can add payment information to your child's account on the account settings page.

I can give you some possible solutions to help you.

Check the age of your child's account on the account settings page. If your child's account is old enough, follow the steps to add payment information to the account.

If your child's account isn't old enough, you can try creating a new account for yourself and setting the Xbox One S as your primary console. This will allow you to purchase Game Pass Ultimate on your own account.

Source: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/purchase-error-solution

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

I have a Xbox Game Pass and for Minecraft the child account has the realm plus 2 users.