Game ownership issue

DearJACKARIGHS · Jun 6, 2018

I bought state of decay 2 and it worked perfectly a few times and now its saying i dont own it. I uninstalled it to reinstall it and see if that worked but now its not in my ready to install section. I refuse to buy it again so any help would be much appreciated.

:)

Paul S2782 · Jun 6, 2018

Game Ownership

That games is not backwards compatible (which would be up to the publisher). So in order to play it on the One you'd either need another game pass subscription or you would have to purchase it for the One.
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That explains the mixed bag I've seen in relation to which games play, and which don't. Maybe we're using different interpretations of the term 'backwards compatible,' though. I guess I made the mistake of assuming that the new Xbox
would simply be able to run old games - that the console would simply have the tools to make the previous generation of games work. What you said is that the game is not backwards compatible, it feels to me like what you mean is that the
console isn't backwards compatible, and the publisher didn't want to produce a new version of the game for free.

I guess my level of trust for Microsoft just went down a couple notches. I used to genuinely like your stuff, these days I'd say that there simply aren't other options that I like better.

Thanks for the support here, though.

Smwutches · Jun 6, 2018

Game ownership

Nothing can be transferred between accounts. Best thing to do is just delete the other account and forget about it.

CrazY1985 · Jun 6, 2018

Contact official support to see what has happened.

CrazY1985

Contact official support to see what has happened.

SoloMem0

Hi there,

Please check your Microsoft account online to make sure that the game shows up under your purchases and also that you are showing as having an active live gold membership. If both of those come up as true, please contact support.

steeledwand7664

Now when you say you have been using your friends accounts to play the game is this on your xbox console that you are using them?

This is only happening with your account on your xbox?

Have your tried removing your account from the xbox and then readding your account to the xbox?

Have you checked the subscriptions tab in settings on your xbox to make sure that you have an active xbox subscription?

Are you having any other issues with doing anything that requires a gold subscription like playing multiplayer or starting a party?

Have you tried doing a hard reset of your console by holding down the power button on the front for about 10 seconds for it to shut off then unplugging it for about a minute then plugging it back in and starting it up?

Smwutches

That games is not backwards compatible (which would be up to the publisher). So in order to play it on the One you'd either need another game pass subscription or you would have to purchase it for the One.

Just Creech

Per the Code of Conduct, you are not actually authorized to use the account that was left on the used Xbox, or any game licenses associated with it. I would suggest deleting the content, including the child account.

The relevant portion is below, and the full Code of Conduct can be found at this

link if you want to peruse the entire thing.

Don’t engage in fraud or unauthorized transactions. For example, don't:

Lend, transfer, sell, or otherwise provide third parties access to your accounts or Gamertags

Game ownership issue