Game on Microsoft Store "Currently Unavailable"

/u/Swandynasty · Jul 27, 2021

Hello,

I was just thinking the other day of a game I used to own for Sega Genesis, called "Earthworm Jim." I was pleasantly surprised when I saw "Earthworm Jim HD" on the Xbox and Microsoft store, however, it says it is currently unavailable. I talked to a Microsoft store customer service representative who couldn't give me any more information, but I fear that this game may never again become available due to its age (came out in 1995) and the fact that there are probably not a lot of people looking to purchase this game. I would really love to relive some of my childhood memories, and I posted in the Microsoft community forums which lead to a recommendation to reach out to the game's developers, (Gameloft), and to "Provide feedback as an Xbox Insider." The link for the game on the Microsoft store is: Earthworm Jim HD . The link to my post on the Microsoft community forum with the responses from a Microsoft agent and an independent advisor is Forum Question .

I have an Xbox One S and would really love to purchase this game on the Microsoft store, so if there is any way to make this game available again for purchase I would greatly appreciate it!

Thank you!

submitted by /u/Swandynasty
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Jesse E'

Hello Swandynasty, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'm afraid there isn't a way to do that on the Microsoft's end. However it is possible to reach out to the game developer(s) to push your request as they're the once responsible for pulling their games from the store in most cases, but that isn't also a guarantee that it will return.

Hope this helps.

Jesse.

XBF Zineb F

I definitely agree, enjoying this game again would definitely bring some nostalgia, and actually there is a way you can provide feedback! You could follow the steps mentioned in the link below to submit your request as a feedback (however it is convenient for you: online, via your console), but don't forget to reach out to the developer of the game (if possible) to let them know as well because at the end of the day the availability of the game is up to them.

The link: Provide feedback as an Xbox Insider | Xbox Support

HelloThisIsTheo

it says that the store is currently unavailable

DooklyRivers

Yes, when going to the options menu, general, game installs... "the store is currently unavailable".

StickGuy111

When I click it it says “store currently unavailable”

Game on Microsoft Store "Currently Unavailable"