Game not start

Update: I got the email but the original problem continues- none of the support pages offer any further help.

Hi vDittyTargaryen

Have you tried holding the Power button in for 10 seconds to shutdown Xbox One and restart? It may be that the game console was turned off while it was trying to write a save and it may be corrupted.

Hi. Please press and hold the power button on your console for 10 seconds to do a hard reset. Turn the console on and try again.

If that didn't work please navigate to the game under my games and apps and press the menu button and scroll down to saved data and select to delete all locally saved data. Your saved data will sync from the cloud once you open the game again

Hi DangerDave,

Thanks for reaching out to us with this issue. Currently, we do have an
Xbox Live Service Alert out that is affecting purchases and content usage on the Xbox One platform. This may be causing some issues with purchases, however what you are describing is sounding like a 2K server error message and you may wish to check to see
if it is their servers that are having an issue. You can do so by clicking
here.

I hope that this helps out!

Whenever it does that, I just hard reset the console. That normally helps.